As soon as I received EDD's latest fiasco - their "EDD Debit Card", I immediately withdrew all of my money from the EDD card because I don't trust anything involving the People's Republic of California. I couldn't, however, withdraw all of my money because the ATM wouldn't let me. So . . . I called B of A and, WITH THEIR ASSISTANCE, set up the EDD card to make a transfer into my regular B of account. ALL of the information entered was CORRECT, the idiot from B of A CONFIRMED it was correct, and I thought that was the end of the story. That was TWO WEEKS ago.
The next day, I received an e-mail from the idiots at B of A stating that my transfer had FAILED because the "receiving institution" (which was also B of A) had rejected it! Really! So, I immediately called the MORONS at B of A and demanded my money and an explanation as the money had been TAKEN OUT OF MY ACCOUNT. One of their incompetent clowns couldn't figure out what was going on and stated that she had "never seen an error such as mine". She finally went to get help from others only to finally come back and tell me that the EDD had taken the money BACK. I demanded to speak with a supervisor - that MORON's name is Josh Bolling. Josh was too busy doing nothing and REFUSED to call me back.
Several days later, I called the EDD and DEMANDED and explanation. Their moron told me that they had NOT taken my money back and that B of A was lying. The EDD claims that once money is given to B of A, they CANNOT take it back. The EDD instructed me to call B of A again. (BTW, I also filed a written complaint with the morons at the EDD - but they have also NEVER responded to that.)
When I called B of A, I told them that their "supervisor", Josh Bolling, is an incompetent moron for REFUSING to call me back and FAILING to take care of the matter. I can't find that MORON's name at the moment but I spoke with her on Monday, Aug. 22nd. This time, she told that the EDD had NOT taken my money back but that the problem was caused by B of A's incompetently designed web site. That B of A supervisor told me that the only way to get back my money was to DELETE the information regarding transfers (which I did while I was online with that LIAR) and that my money would then be RETURNED to me within FIVE BUSINESS DAYS. Of course, that's absurd and it was also a LIE as I still don't have my money (today is Sept 1st).
As it was clear that B of A has no intention of returning the money they STOLE from me, I called them again yesterday (August 31st) and this time spoke with another one of their LYING supervisors - this time, it was Marsha Bradshaw. Marsha "apologized" for the fact that B of A has STOLEN my money and claimed she couldn't do anything about it except to send an e-mail to one of B of A's anonymous employees who could. She also promised someone would call me back. Once again, NO RESPONSE from B of A.
So, this morning I called B of A AGAIN and this time spoke to another "supervisor" - this one's name is Brian Church. This clown started reading B of A's notes back to me which LIED and said that I had entered the wrong account and routing numbers into their system - that was A BLATANT LIE as I had not only cut and pasted those numbers from my regular B of A Account, but also CONFIRMED with a B OF A EMPLOYEE that those numbers were EXACT. Brian Church then tried to claim that I had entered the wrong transfer amount which is why B of A refused to accept the transfer into another B of A account. That too was a LIE and is easily proven by one of B of A's own e-mails to me which listed the EXACT AMOUNT that they stole.
Then Brian Church stated that he was going to write yet another e-mail to yet another anonymous B of A moron and that he would "get back to me" - especially since his own notes stated that B of A AGREED to return my money with FIVE DAYS after the first fessed up to their theft. Well, that was another lie as an entire day has now come and gone with NO RESPONSE from the thieves at B of A.
The EDD Debit Card is nothing more than SCAM - how many people from the EDD are receiving kickbacks from B of A? In light the FACT that B of A is stealing money from people who are unemployed, they must be having a great time wining and dining with their bedfellows at the EDD.
Of course, the EDD has also DISCLOSED CONFIDENTIAL PERSONAL INFORMATION to B of A when they set up these bogus accounts to begin with. Not only the EDD disclose the names of everyone who is unemployed (and how many others will B of A share that information with?), but they also gave them our social security numbers and who knows what else. Someone needs to sue B of A and the EDD now.