Complaint Review: Bank Of America - Orlando Florida

That makes way more sense :) thanks for the lesson.

That makes way more sense :) thanks for the lesson.

That makes way more sense :) thanks for the lesson.

That makes way more sense :) thanks for the lesson.

All these newfangled gadgets that are "suppose" to make our lives "better"? I DON'T THINK SO. The largest number of complaints about banks/CU's on the site have to do with overdrafts. The vast majority of them have to do with people checking their balances online. The computer, the automated phone lines, they aren't a d**n and don't tell you anything. The others, with ATM's, with withdrawls BEFORE deposits, with charges that go threw when they should't? All this has to do with all the systems the banks have put in to make things "better". HOW has this made things better? For whom" The banks that's who. By putting all these "new" systems in, the banks have been able to rack up hugh figures(billions) in fees. How has that helped the public they serve? There was that post the other day from some guy who posted he'd paid over $8,000 in overdraft fees over the years. And that's progress? Wise up people, refuse to play the bank's game. Haven't had an ATM card in 20 years. Had one for ONE week. I get out enough cash to last the week until payday. IF I run short, I go by the bank and get a couple of bucks more. That's it. Never paid a penney in overdrafts or fees. Lord, the banks hate people like me.

I don't believe your definition of ATM is correct. ATM to my knowledge stands for Automated Teller Machine. Beyond that, BOA specifically tells you the posting order and fee structure of your account. I travel a lot with work too and they also tell me that ATM and online balances are not 100% accurate and I should keep a check register, which I do and have never bounced a check. The one time I had an NSF charge, it was due to identity fraud, and since I had such a good history with them, they reversed them

The bank will always fault the customer. They will try and maintain the excuse the ATM balance is not to be considered your current balance. This is simple BS. The balance at the ATM and on a teller's terminal inside the bank should be accurate to the penny minus any outstanding checks and on the plus side for any electronic deposits not posted. If a customer is paid $1000.00 on Friday electronically, writes a check for $50.00 on Thursday at 6 p.m. (WHICH ACCORDING TO THE BANK IS FRIDAY'S BANK DAY) there is NO reason except to profit from an overdraft/NSF fee for the bank not to pay this check. This happens because the bank creatively decides the posting order (as the poster indicated largest to smallest) and almost ALWAYS will post debits prior to credits to the account - specifically to make a profit. With the advent of check 21 the banks saw this as a ripe opportunity to make profits. Couple this with "courtesy pay" plans and we are being bilked by the bank. "Maintain your own account register. The bank isn't you bookkeeper." I always laugh at this response. If a BANK cannot be relied on to keep the books accurate we are in real trouble.

I think that you have confused banking ATMs (Automated Teller Machines) with a high-speed network protocol, ATM (Asynchronous Transfer Mode). The two have nothing to do with each other, except that they share an acronym. Most Automated Teller Machines use a network protocol called Frame Relay. It is a very inexpensive network service (comparative to Asynch Transfer Mode) which is why most banks use it. Some ATMs (like in convenience stores) actually use dial-up. Sometimes you can even hear the ATM dialing when you're making your transaction. Frame Relay circuits to ATMachines are usually 64Kbps or less. This is still 'lightning fast' considering that the information that the ATMachine is sending is considerably small. 64Kbps is actually pretty fast when you consider that a land-line telephone call uses a 64Kbps circuit and takes 8,000 samples (or 'pictures' of your voice) every second and delivers them to a person halfway around the world without delay. Sorry to make this into a networking lesson (that's what I do for a living), but I just wanted to let you know that the ATMachine is lightning-quick whether it's using Asynch Transfer Mode (which none are - it would cost HUGE money and be a total waste) or Frame Relay or even dial-up. But again, I do sympathize with your problems with Bank of America and I hope everything works out for you and you find a nice, caring Credit Union that values you as a customer. :)

Your comment is appreciated, but unwarranted. Although what you are saying is the exact truth of banking institutions large and small your advocacy to this problem is an unfortunate delusion portrayed to consumers constantly. If you were to take a moment to read my entry and disregard your need for witty satisfaction you would see that I have taken full responsibility for the particular problem I face. Yes, I understand that preparing, reading and writing in my registrar is the proper way of tracing my funds, the problem herein. It is now the year 2007, thats the 21st century, and when provided with an application, or, in better words a tool to track my financial information, that tool should work to the specifications of the user wielding it. Now, take into consideration the amount of time it could or does take the average consumer to update their registrar. Now, major financial institutions around the world are providing electronic tools for you account, for instance; online banking and ATM transactions. ATM is defined as: Asynchronous Transfer Mode A high bandwidth, High speed (up to 155 Mbps) take into consideration, the high speed Internet broad band provided by your cable company is only 3-5Mbps on a solid copper line. This is one of the fastest and most secure interfaces in play today, therefore, if you are provided with such tools, the appeal of the banking institution to the consumer has just strengthened, a convenience if you will, no more writing in your registry every day, we'll make it easy for you. Now, these tools are used to misinform the unsuspecting user, if a debit occurs today whether it posts to my bank or not, I should still see an immediate record of the transaction, BY DATE. Until you can tell me why millions of dollars are invested every year into making such tools, and no effort is put forth to give the end user an option as to how these tools can be used, or, until the banking institutions provide an accurate way of tracking charges and credits, then I believe we are all better off with porcelain piggy banks. After all, for the everyday banker, with no need for home loans, credit cards, or some other god awful, bank inspired interest baring convenience, we really have no need for them. Its a place to put my money, and if that is all I can get out of Bank of America, then I will d**n sure find somewhere else to put my money. Tampa Bay -- Thank You, but I am far too busy to get caught up in litigation in a fight that can not be won. For now, I have chosen a small family owned credit union with great customer benefits. I suggest you do the same. Daniel

Hello Daniel: I had a bank problem. They just took money from my account for what they said was not credited for me to use. They charged me for ATM charge amounts for less than 15.00, several of them for 35.00 each. I tried to take them to small claims court. Every time I filed a law suit they would give me back the fee. It didn't take me long to realize they will not spend 1,000 in lawyer fees to get 35.00. Its takes some of your time,however if everyone filed a small claims suits for each charge, not several in one case. File one every month on a 35.00 fee. They would stop this stealing from the customers. They only do it because they make a lot of money from it and no one does any thing about it. Stand up and be counted, get it done. Allan Tampa,Fl

Hello Daniel: I had a bank problem. They just took money from my account for what they said was not credited for me to use. They charged me for ATM charge amounts for less than 15.00, several of them for 35.00 each. I tried to take them to small claims court. Every time I filed a law suit they would give me back the fee. It didn't take me long to realize they will not spend 1,000 in lawyer fees to get 35.00. Its takes some of your time,however if everyone filed a small claims suits for each charge, not several in one case. File one every month on a 35.00 fee. They would stop this stealing from the customers. They only do it because they make a lot of money from it and no one does any thing about it. Stand up and be counted, get it done. Allan Tampa,Fl

Hello Daniel: I had a bank problem. They just took money from my account for what they said was not credited for me to use. They charged me for ATM charge amounts for less than 15.00, several of them for 35.00 each. I tried to take them to small claims court. Every time I filed a law suit they would give me back the fee. It didn't take me long to realize they will not spend 1,000 in lawyer fees to get 35.00. Its takes some of your time,however if everyone filed a small claims suits for each charge, not several in one case. File one every month on a 35.00 fee. They would stop this stealing from the customers. They only do it because they make a lot of money from it and no one does any thing about it. Stand up and be counted, get it done. Allan Tampa,Fl

Most banks have the same policies and have for several years now. A couple of tips. Don't use the ATM or online banking for your account balance. You'll overdraft every time. Maintain your own account register. The bank isn't you bookkeeper. Read your account terms and conditions. Get aquanted with the banks funds availability policies. Just because the check you deposited posted to your account, doesn't mean the funds are available to draw against. Don't spend it until it's available to draw against. There is no float time anymore. Use cash or your debit card instead of a check card. The check card places a hold on the funds until the merchant processes the transaction. Then it posts and gets debited from the account. The bank also gets a small fee each time you use it (why do you think they encourage it so much). Good luck.