- Report: #344455
Complaint Review: Bank Of The West - Walnut Creek California
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Bank Of The West
P.O. BOX 8050 NC-TRE-B1-C Walnut Creek, 94596 California, U.S.A.
Phone:
800-653-0376 4963
Web:
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Bank Of The West Paying for LEMON I don't have Walnut Creek California
Tuesday, January 8, 2008
Bank of the West
Consumer Finance Division NC-TRE-B1-C
P.O. BOX 8050
Walnut Creek, CA 94596-8050
Re: Account # 300474056
On May 11, 2007, My son and I went to Bradley Chevrolet in Parker, Arizona. I bought a 2006 Chevrolet Equinox in good faith.
I had trouble with the car pulling to the right on the way home. Thinking it was the road or maybe me not being use to it yet. After I arrived home my son and I was going thru EVERYTHING checking things out. Found a crumpled up piece of paper under the spare tire from Hertz Rental from Salt Lake, Utah.
I was told this car had been gone thu thourghly and completely inspected. I found out I had been lied to.
I have a two page letter I sent to Bank of the West about this LEMON I bought.
I was notified about auctioning off the car in January 2008 and I would have to pay the difference. After receiving the sell of the car for $12,000.00. I called Michelle Molina and she said, "I still owe $11,000.00 after the car sold for $12,000.00, which is all the car was worth."
There is more in the letter. You are more than welcome to read if you wish.
I really would rather my name be withheld if this is broadcast.
Mae
Topock, Arizona
U.S.A.
Bank of the West
Consumer Finance Division NC-TRE-B1-C
P.O. BOX 8050
Walnut Creek, CA 94596-8050
Re: Account # 300474056
On May 11, 2007, My son and I went to Bradley Chevrolet in Parker, Arizona. I bought a 2006 Chevrolet Equinox in good faith.
I had trouble with the car pulling to the right on the way home. Thinking it was the road or maybe me not being use to it yet. After I arrived home my son and I was going thru EVERYTHING checking things out. Found a crumpled up piece of paper under the spare tire from Hertz Rental from Salt Lake, Utah.
I was told this car had been gone thu thourghly and completely inspected. I found out I had been lied to.
I have a two page letter I sent to Bank of the West about this LEMON I bought.
I was notified about auctioning off the car in January 2008 and I would have to pay the difference. After receiving the sell of the car for $12,000.00. I called Michelle Molina and she said, "I still owe $11,000.00 after the car sold for $12,000.00, which is all the car was worth."
There is more in the letter. You are more than welcome to read if you wish.
I really would rather my name be withheld if this is broadcast.
Mae
Topock, Arizona
U.S.A.
2 Updates & Rebuttals
J G Shrugged
Austin,Texas,
U.S.A.
You didn't test drive it?
#2Consumer Suggestion
Thu, June 26, 2008
And they didn't give you a warranty? And why is it the lender's fault that you bought a so-called lemon? If you stopped paying on it, and they repo'd it, sold it at auction, you owe them the balance. Plain and simple.
Robert
Irvine,California,
U.S.A.
Missing Information...
#3Consumer Comment
Thu, June 26, 2008
How do you go from the car pulling to the right and finding a piece of paper UNDER the spare tire to it being auctioned off?? If there were issues with the car what did you do? Did you take it to the dealer? If you did, did they refuse to do anything? You may have had recourse against the dealer depending on the exact situation. But if you just stopped paying the bank had no option other than to reposess and sell the car. You are still responsible for any deficency in the loan balance. In general a car sold at auction is not sold for anywhere near the value of the car. In most cases you are lucky if they sell it for 50% of value at that time. So it is very unlikey that they sold it for $12,000 if that is what it was worth. Now if they did say they sold it for $12,000 you need to get a full accounting of your loan. The amount you owe should be made up of the following Original Loan Balance - Any Payments + Interest + Fees involved in Repo(Towing, Storage, legal) - Price sold vehicle for = The amount you still owe
