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  • Report:  #214092

Complaint Review: Barnett Harley Davidson Of El Paso - El Paso Texas

Reported By:
- Alamogordo, New Mexico,
Submitted:
Updated:

Barnett Harley Davidson Of El Paso
8272 Gateway Blvd. East El Paso, 79907 Texas, U.S.A.
Phone:
800-736-8173
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
the day I bought my harley,in august 05,it had to be towed back to the dealer within a couple of days,with lists of things that were wrong,too many too list here,one was seat never fit,engine never did,and still doesn't run right,mototrcycle was very very unstable to ride,dangerous in fact.that was only fixed after somebody finally rode it and saw the problem.then it came back finally able to go in a straight line.

ENGINE still missing poorly,stalll from light to light,backpop thru carb,then they sold me a performance jet kit(August 06),it will fix it oh Yeah! Well after driving it home,next morning ran worse than ever.not to mention seat still did not fit,I rode the bike for over 6 mo's with the seat never bolted down and never knew it,unsafe huh?.

BBB got involved,Harley said would fix it,never did. there were 5 pages of defects on this bike,and to this day only 1 or 2 have been fixed,I've been cussed at,screamed at,told they'd never fix my bike,and they would never fix it again,and I tried to get Harley Corperate involved,they didn't even want to hear it,

overall super-bad,worse thing,worse treatment I recieved in my life from anybody. I have all the paper to backup these statements,thru El Paso BBB.

Kelly

Alamogordo, New Mexico
U.S.A.


2 Updates & Rebuttals

Capnshep

Moody,
Alabama,
U.S.A.
Financing ripoff?

#2Consumer Comment

Wed, September 10, 2008

I can understand and see the legitimacy of your first post against Barnett, but there are several things you could do as a consumer to protect yourself against the price-gouging techniques of the other dealerships: The first suggestion is to verify your credit rating with the large credit bureaus: Equifax, TransUnion, and Experian. The second is to shop around for financing options to find one that is more favorable to your credit situation. I, honestly, would take more time to shop for financing than I would the motorcycle. Just because you're buying from the dealer doesn't mean you have to use their financing. Lastly, you've waited forty years, it wouldn't've been too terrible to have to wait a bit more to save a sizeable enough down payment to knock off some of that principle. Not to mention it looks as if you chose either the seven or the ten year financing option. That's just foolish. As I said before, I agree that you seem to have been given the run-around at the Barnett shop, and you were more than generous in giving them multiple opportunities to redeem themselves. But your criticism of the Santa Fe dealership is a bit on the unfair side, as they did nothing but what you asked and allowed them to do.


Kelly

Alamogordo,
New Mexico,
U.S.A.
Santa Fe Harley Davidson Bait & Switch Price Game

#3Author of original report

Sat, June 09, 2007

this is the owner of that lemon 06 fatboy,it got so bad,really! I let the finance company come get the junk right posting that note, now I've bought a New (actually 3rd new one) Street Bob from Santa Fe Harley Davidson, and got screwed so bad on the price. I waited 40 yrs to buy a Harley, turns out not one dealer is any better than a buy here pay here car lot, with leisure suit larry, comfortably behind their desks with plenty of KY. My new bike runs great,but I should'a paid only 13 to 14,and got screwed by slippery larry. so all that does matter is the money. I don't know if you guys havew tried filing a complaint at the factory, but they ARE EVEN WORSE, their motto is "The customer ain't ever right,and no, you can't speak to anyone that makes over $5.15 pr hr. If you plan to buy a harley, call across the country for COMPLETE out the door prices, and I do mean out the door, get it in writing FAX! or they will screw you SANTA FE HARLEY GOT ME GOOD, pay back on my 07 street bob is over 30,000 dollars. I did a google search yesterday,and found 'em for 11,500 and 12,500 but WATCH that out the door price. my name is Will H., let me know if Santa Fe Harley Davidson GOT YOU?. lets get them CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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