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  • Report:  #259664

Complaint Review: BB&T Bank And Bank Of America - Hopewell Virginia

Reported By:
- Lexington, North Carolina,
Submitted:
Updated:

BB&T Bank And Bank Of America
2nd. Street Hopewell, 23860 Virginia, U.S.A.
Phone:
804-458-8570
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Bank Fraud at its worst----The Thieves are on the Inside!

I had $134,000.00 in deposits stolen by BB&T Bank and Bank of America in my hometown of Hopewell, VA. where I had been a customer for over 36 years and was well known by both of the Bank employees and Managers.

After retirement, my wife and I wanted to rebuild her family's business, I borrowed ($50,000.00), on my signature to pay off all outstanding debts at the time and started rebuilding.

After 18 months of hard work and long hours in reorganizing, we increased sales by 400% and were gaining sales at the $220,000.00 level per month. A BB&T

representative (Bruce Brockwell), came down to North Carolina to look at our records, our plant operation and our proposed growth ideas and he was well pleased at what he saw.

In May 2000, when our daughter went to BOA to make an $8,600.00 deposit but the bank would not accept a deposit and would not tell her anything. I called the banks manager in Thomasville, NC (Jamie Stemple) and he couldn't find out anything.

Thru the first week of this nightmare, I made 2 trips to Virginia and visited both banks BOA manager (Rhonda Puryear), told me I don't have to tell you anything and refused to talk further. I went to BB&T Bank and talked with (Joan Thompson), she then referred me to (Diana Clark), who kept up with all business accounts, she explained that over night(Cheryl Tyler), had Placed a HOLD on our account and when she saw it the

next morning she removed the HOLD.

However it was too late BOA had also placed a HOLD on my account at their bank. I asked (Diana Clark), what does it mean when a HOLD is placed on an account and she stated well it's kind of like a game, the bank

that reaches out and grabs the most money, gets to keep it, I told her that this was no game and I wanted my money back.

A week later on Friday (Joan Thompson), the manager at BB&T Bank, called our home in North Carolina and told us not to worry, that they had a handle on the problem and

they would get it solved, to have a good weekend and she would call us on Monday. That call never came, at 11:30 am I called BB&T Bank but (Joan Thompson), was never again available.

The following week we started receiving notices from both banks, that we had 30 days to close our accounts and after that both banks refused to talk to us.

We hired an Attorney ( Gary Hershner), who really wanted to take on this case, he had the Case for 3 years and never filed the MOTION FOR JUDGMENT IN COURT. He

got mad when I started marching in from of the banks and wanted off the case.

At that point I only had 8 days before the time

limitations would have ran out. Thru the legal Referral Service, they suggested attorney (Tom Coates), he listened and read most of the information and saw all the evidence that we had and immediately filed the case in court.

It has taken 3 years to get this to court. On April 11, 2006 a preliminary hearing was held in Hopewell Court and each side explained their opinion, the banks attorneys just wanted all 8 charges dropped because they felt time limitations had ran out and the judge stated as long as Mr. Brown was perusing his investigations, the limitations were not a concern.

In that hearing attorney (Jennifer Saradi), stated that BB&T Bank had placed a Hold on Mr. Browns account but BOA had his money. The judge promised us an answer to the charges within 4 to 6 weeks.

My lawyer made calls to the judge's office, (never received a return call), in January 2007 at my instance

(Tom Coates), sent a letter to the judge, his office never replied. My attorney contacted the Judicial Complaint Committee and filed a written complaint. The excuse by the judge was he let a student take the case home over the summer and when he returned the file

was never opened?

Another year wasted, however we did finally received a written answer to all charges and it was nothing like what was discussed in court.

We were scheduled for a second hearing with the same judge, June 27th 2007, 11:00 am due to my attorneys family illness that was postponed. Now rescheduled for Sept. 28, 2007 at 10:00 am, in Hopewell court.

This has been a real nightmare for my family and friends that tried to help keep the business open, on Feb. 14, 2003 we had no choice but to close Diamond mattress.

This has cost me the business, (2homes), (1) in Va. and (1) in NC, destroyed my credit, my

creditability, forced to file bankruptcy, lost (3) vehicles over the past 7 years and BB&T

Bank placed a Lien against my home in NC, against my wife who was not on any of the bank loans or the company checking accounts .

In Feb. 2007 we received from BB&T Bank a letter, stating that they had placed a lien against our personal property and asked the Sheriff to have a public sale and the stress caused both my wife and I medical problems

and my wife had a stroke in January 2007

HOW MUCH HELL, DO WE HAVE TO GO THRU TO GET JUSTICE!

These Banks, still today (7years later), blame each other and I have not had the legal system, support me.

There are many others who have all types of complaints against these Banks.

JUSTICE DELAYED IS JUSTICE DENIED The public has the right to know!!

Carlton

Lexington, North Carolina

U.S.A.

Click here to read other Rip Off Reports on BB&T Branch Banking and Trust Co.


11 Updates & Rebuttals

Anonymous

Lenexa,
Kansas,
U.S.A.
None of this makes sense to me

#2Consumer Comment

Sun, September 28, 2008

I guessed I'm very confused on this whole situation. I always love how people point a finger at someone else for their mistakes. Did you not keep a checkbook register and keep records of everything you did? Probably not. Anyways, its not banks that are failing, its people who abuse the banking system. The sad thing is you can't trust anyone anymore. No one can accept responsibility for their actions.


Carlton

Lexington,
North Carolina,
U.S.A.
Up Date on this case

#3Author of original report

Mon, August 11, 2008

Our case against BB&T Bank and Bank of America, has a Trial Date Nov. 6,2008 in Hopewell Circuit Court, in Hopewell Virginia. Our Deposits were held without notice to us and the deposits of $134,000.00 dissapeared between the two banks , who blame each other and would not talk to us after several days of investigation. Both Banks sent letters to me tellimg me I had 30 days to close my accounts. Yes we have ALL the deposits slips. These two Banks have committed a crime against a citizen, business owner and a member of these banks for 35 years. I will NEVER trust these Banks again. This story, is one of many where the customers are treated like dirt, they refuse to help their customers and will not try to solve problems that they cause. Fact: in 2006 (0 Banks) failed 2007 (3 Banks) failed 2008 ( 8 Banks) have failed in this country, as of Aug.1, 2008. *** This type of corruption will catch up with these banks, as it have with the other failed Banks, world Com, Country Wide, just to name a few. Don't let it happen to you, always question anything that is out of the ordinary with you account and don't give up! Thanks, Carlton


Steve

Bradenton,
Florida,
U.S.A.
There is obviously MUCH more to this story! It makes no sense!

#4Consumer Comment

Sun, April 06, 2008

First of all, NO bank can just feeze your account without good cause. "Good Cause" could be any pattern of suspected fraud on the account, etc. And, they MUST provide you something in writing as to the status of your account. They must provide a reason in writing as to why your funds were frozen. Both state and federral laws address this. There is some major information being left out here. Like maybe enforcement of some old judgement, maybe? Back taxes, maybe? Dept of Ed loan, maybe? I see the very first problem here. The OP relied on telephone calls. Stay off the phone!! Do everything in writing! Make a paper trail. And, get as many outside agencies involved as possible. You should have immediately: 1. Got the police involved and gotten a police report for the "theft" of your money. 2. Filed a claim with the Corporate level of BBT / BOA. 3. Filed a claim with the FDIC for your losses. 4. Filed a complaint with your state banking regulators. 5. Gone to the media. There were so many good option available to you from day one, and you used none of them! Why?


Steve

Bradenton,
Florida,
U.S.A.
There is obviously MUCH more to this story! It makes no sense!

#5Consumer Comment

Sun, April 06, 2008

First of all, NO bank can just feeze your account without good cause. "Good Cause" could be any pattern of suspected fraud on the account, etc. And, they MUST provide you something in writing as to the status of your account. They must provide a reason in writing as to why your funds were frozen. Both state and federral laws address this. There is some major information being left out here. Like maybe enforcement of some old judgement, maybe? Back taxes, maybe? Dept of Ed loan, maybe? I see the very first problem here. The OP relied on telephone calls. Stay off the phone!! Do everything in writing! Make a paper trail. And, get as many outside agencies involved as possible. You should have immediately: 1. Got the police involved and gotten a police report for the "theft" of your money. 2. Filed a claim with the Corporate level of BBT / BOA. 3. Filed a claim with the FDIC for your losses. 4. Filed a complaint with your state banking regulators. 5. Gone to the media. There were so many good option available to you from day one, and you used none of them! Why?


Steve

Bradenton,
Florida,
U.S.A.
There is obviously MUCH more to this story! It makes no sense!

#6Consumer Comment

Sun, April 06, 2008

First of all, NO bank can just feeze your account without good cause. "Good Cause" could be any pattern of suspected fraud on the account, etc. And, they MUST provide you something in writing as to the status of your account. They must provide a reason in writing as to why your funds were frozen. Both state and federral laws address this. There is some major information being left out here. Like maybe enforcement of some old judgement, maybe? Back taxes, maybe? Dept of Ed loan, maybe? I see the very first problem here. The OP relied on telephone calls. Stay off the phone!! Do everything in writing! Make a paper trail. And, get as many outside agencies involved as possible. You should have immediately: 1. Got the police involved and gotten a police report for the "theft" of your money. 2. Filed a claim with the Corporate level of BBT / BOA. 3. Filed a claim with the FDIC for your losses. 4. Filed a complaint with your state banking regulators. 5. Gone to the media. There were so many good option available to you from day one, and you used none of them! Why?


Joe

Austin,
Texas,
U.S.A.
Thank you for exposing this rip-off,,,

#7Consumer Comment

Sun, April 06, 2008

Thank you for reminding me why I do NOT have or WANT a BANK ACCOUNT!


Betty

Moreno Valley,
California,
U.S.A.
None of this makes any sense.

#8Consumer Comment

Sun, April 06, 2008

Would you please explain how the Banks stole this money from you? If you made deposits, then why do you not have receipts to prove it?


Carlton

Lexington,
North Carolina,
U.S.A.
UPDATE

#9Author of original report

Sat, April 05, 2008

This case will be in Court in Hopewell, Va. on April 8, 2008. I will push this alway to the Supreme Court if needed. The public has the right to know and the Congress needs to see what is happening to the American public and the trust we no longer have in our Banks!


Carlton

Lexington,
North Carolina,
U.S.A.
BB&T Bank and Bank of America in Hopewell, VA.

#10Author of original report

Sun, July 15, 2007

Both Banks are now under investigation by the (OCC and FDIC) and the North Carolina Governors office of Consumer Affairs.


Carlton

Lexington,
North Carolina,
U.S.A.
The Thieves are on the Inside!

#11Author of original report

Sat, July 14, 2007

** Notice as of 7/12/2007** Both BB&T Bank and Bank of America are NOW under investigation! The Governors office in North Carolina and the FDIC pushed the OCC to go to the bank and investigate my files, of which I have ALL the copies and Deposit slips.


Carlton

Lexington,
North Carolina,
U.S.A.
Bank Fraud by BB&T Bank and Bank of America

#12Author of original report

Mon, July 09, 2007

Bank Fraud at its worst----The Thieves are on the Inside! I had $134,000.00 in deposits stolen by BB&T Bank and Bank of America in my hometown of Hopewell, VA. where I had been a customer for over 36 years and was well known by both of the Bank employees and Managers. After retirement, my wife and I wanted to rebuild her familys business, I borrowed ($50,000.00), on my signature to pay off all outstanding debts at the time and started rebuilding. After 18 months of hard work and long hours in reorganizing, we increased sales by 400% and were gaining sales at the $220,000.00 level per month. A BB&T representative (Bruce Brockwell), came down to North Carolina to look at our records, our plant operation and our proposed growth ideas and he was well pleased at what he saw. In May 2000, when our daughter went to BOA to make an $8,600.00 deposit but the bank would not accept a deposit and would not tell her anything. I called the banks manager in Thomasville, NC (Jamie Stemple) and he couldn't find out anything. Thru the first week of this nightmare, I made 2 trips to Virginia and visited both banks BOA manager (Rhonda Puryear), told me I don't have to tell you anything and refused to talk further. I went to BB&T Bank and talked with (Joan Thompson), she then referred me to (Diana Clark), who kept up with all business accounts, she explained that over night(Cheryl Tyler), had Placed a HOLD on our account and when she saw it the next morning she removed the HOLD. However it was too late BOA had also placed a HOLD on my account at their bank. I asked (Diana Clark), what does it mean when a HOLD is placed on an account and she stated well it's kind of like a game, the bank that reaches out and grabs the most money, gets to keep it, I told her that this was no game and I wanted my money back. A week later on Friday (Joan Thompson), the manager at BB&T Bank, called our home in North Carolina and told us not to worry, that they had a handle on the problem and they would get it solved, to have a good weekend and she would call us on Monday. That call never came, at 11:30 am I called BB&T Bank but (Joan Thompson), was never again available. The following week we started receiving notices from both banks, that we had 30 days to close our accounts and after that both banks refused to talk to us. We hired an Attorney ( Gary Hershner), who really wanted to take on this case, he had the Case for 3 years and never filed the MOTION FOR JUDGMENT IN COURT. He got mad when I started marching in from of the banks and wanted off the case. At that point I only had 8 days before the time limitations would have ran out. Thru the legal Referral Service, they suggested attorney (Tom Coates), he listened and read most of the information and saw all the evidence that we had and immediately filed the case in court. It has taken 3 years to get this to court. On April 11, 2006 a preliminary hearing was held in Hopewell Court and each side explained their opinion, the banks attorneys just wanted all 8 charges dropped because they felt time limitations had ran out and the judge stated as long as Mr. Brown was perusing his investigations, the limitations were not a concern. In that hearing attorney (Jennifer Saradi), stated that BB&T Bank had placed a Hold on Mr. Browns account but BOA had his money The judge promised us an answer to the charges within 4 to 6 weeks. My lawyer made calls to the judge's office, (never received a return call), in January 2007 at my instance (Tom Coates), sent a letter to the judge, his office never replied. My attorney contacted the Judicial Complaint Committee and filed a written complaint. The excuse by the judge was he let a student take the case home over the summer and when he returned the file was never opened? Another year wasted, however we did finally received a written answer to all charges and it was nothing like what was discussed in court. We were scheduled for a second hearing with the same judge, June 27th 2007, 11:00 am due to my attorney's family illness that was postponed. Now rescheduled for Sept. 28, 2007 at 10:00 am, in Hopewell court. This has been a real nightmare for my family and friends that tried to help keep the business open, on Feb. 14, 2003 we had no choice but to close Diamond mattress. This has cost me the business, (2homes), (1) in Va. and (1) in NC, destroyed my credit, my creditability, forced to file bankruptcy, lost (3) vehicles over the past 7 years and BB&T Bank placed a Lien against my home in NC, against my wife who was not on any of the bank loans or the company checking accounts . In Feb. 2007 we received from BB&T Bank a letter, stating that they had placed a lien against our personal property and asked the Sheriff to have a public sale and the stress caused both my wife and I medical problems and my wife had a stroke in January 2007 HOW MUCH HELL, DO WE HAVE TO GO THRU TO GET JUSTICE! These Banks, still today (7 years later), blame each other and I have not had the legal system, support me. There are many others who have all types of complaints against these Banks. JUSTICE DELAYED IS JUSTICE DENIED The public has the right to know!!

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