- Report: #845690
Complaint Review: bbv discountbooksale - Boca Raton Florida
Reported By:
furiouslady -
Albuquerque, New Mexico, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
bbv discountbooksale
PO Box 810365 Boca Raton, 33481 - 03 Florida, United States of America
Phone:
1-866-707-5858
Web:
https://www.discountbooksale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
bbv discountbooksale Beware! This site piggybacks "membership charges" of $9.95 a month onto your VISA when you order a book! PO Box 810365, Boca Raton, Florida
I ordered a book from this website over 2 years ago. Somehow, that resulted in recurring, unauthorized charges of $9.95 per month to my credit card. I didn't figure out just where they were coming from until this month, after they've ripped me off for $260!!! Do not order a book from bbd Discountbooksale.com! Of course, they say my ordering a book signed me up for this membership and that they are justified in keeping all my money. I am furious!
1 Updates & Rebuttals
BBV Support Team
Boca Raton,Florida,
United States of America
BestBrandValues.com membership
#2UPDATE Employee
Fri, March 16, 2012
Hello, I'm Jack from the DiscountBookSale Support team.
We take all comments about our products and services very seriously.
Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.
Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.DiscountBookSale.com/support/
If you have already contacted us and are awaiting a refund, please note that refunds generally take one to two billing cycles to appear on your credit card statement, depending on your financial institution.
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.DiscountBookSale.com/store/testimonials.aspx
Sincerely,
DiscountBookSale.com
