- Report: #999834
Complaint Review: BBV Hot Movie Sale - Internet Florida
Reported By:
BJ -
Indianapolis, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BBV Hot Movie Sale
Internet, Florida, United States of America
Phone:
866-566-8437
Web:
www.hotmoviesale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BBV Hot Movie Sale Hidden member fees Internet, Florida
Although BBV Hot Movie Sale had a DVD I had search for for a long time. And the price was extreamly good. Nowhere did I read about a membership fee every month of 19.50. Taken out of my charge card @ 2 payments a month of $9.95. Wow! when I finally caught what was going on I'd paid out $40.00 and change for a 10 buck movie. I called BBV Hot Movie Sale and got a recording to help me cancel my membership. Lesson learned look for any and all small print when buying off the net.
This is however is just plan bad way of doing business. I won't be buying more ever.
This is however is just plan bad way of doing business. I won't be buying more ever.
1 Updates & Rebuttals
BBV Support Team
Boca Raton,Florida,
United States of America
HotMovieSale.com membership
#2UPDATE Employee
Tue, February 19, 2013
Hello, I'm Jack from the HotMovieSale Support team.
We take all comments about our products and services very seriously.
Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.
Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.hotmoviesale.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.hotmoviesale.com/store/testimonials.aspx
Sincerely,
HotMovieSale.com
