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  • Report:  #1471950

Complaint Review: BC Autos Ingleburn - Sydney NSW

Reported By:
John - Minto, other
Submitted:
Updated:

BC Autos Ingleburn
Unit 2, 21 Stennett Road Ingleburn NSW 2565 Sydney, NSW, Australia
Phone:
02-87981311
Web:
https://www.bcautos.com.au
Tell us has your experience with this business or person been good? What's this?

I bought some Roofracks for my car and when i opened the box they looked like like they had been used as they were scratched . I called and spoke to Andrew the owner he told me that they were not used and insisted they were brand new. I then decided to visit the shop personally to show him the roof racks .

Andrew then said that i had scratched them and said that he was not exchanging them as i used them . i showed him that box and that the screws were all intact but he again refused to give me new ones .he sad that i was a liar and spoke to be very rudely, i was shocked at the customer service and the faulty products they were selling. but stated it was my fault.

I am so disgusted with the whole experience that i will never purchase anything from this company again . My advice is to stay away and look elsewhere, there are better products and customer service from other providers .



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