- Report: #1064402
Complaint Review: beachbody.com - Internet California
-
Author Not Confirmed
Why?
beachbody.com
Internet, California, USA
Phone:
unknown
Web:
www.beachbody.com
Categories:
Business Rating:
(0)
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beachbody.com AKA hip hop abs Upcharge scam - No way to change order prior to confirmation !! Automatic billing for items not wanted !! Internet California
Attempted to order Hip Hop Abs and was required to immediately enter credit card number. At this point an automated, twenty minute, non stop list of items / services - that the automated system instructed me I would be billed later for began. I refused every one of them until I misclicked a number (20 minutes in to the ridiculous call), and was told I was going to receive a magazine I absolutely did not want get. There is no way to get to the end of their offers, thus confirm an order and what I am going to get charged !! I searched on line and could not even find a phone number to contact someone directly. At this point I am upset that I can't even find a way to cancel my order...a total bait and switch. After all this nonsense, do not even want their product.
To say I am frustrated would be an understatement !!
Chris (Oakland, CA)
1 Updates & Rebuttals
Beachbody Customer Service
Santa Monica, CA 90404,California,
Beachbody Customer Service
#2UPDATE Employee
Wed, July 17, 2013
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please email me directly at [email protected] with your order confirmation number and or customer number, address used to place your order as well as your contact phone number so we can research your account. Once you email me directly I will make sure your membership and any further charges are cancelled. We do apologize for any inconveniences this may have caused and will reslove this issue to your satisfaction.
