- Report: #1220565
Complaint Review: Beau Derma -
Reported By:
anonymous -
Columbia, South Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Beau Derma
USA
Phone:
888031603304
Web:
beauderma.com
Categories:
Business Rating:
(0)
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Beau Derma Refund problem Santa Anna, California
Purchased trial size of eye area treatment. Returned form at end of 14-day trial period stating I did not want to purchase more of the eye area treatment. Received 2 more shipments and was charged on my Visa. Returned lst packages on this 'subscription' and am returning 2nd shipment today. Customer service rep. would not refund 100% of my bills. Said they had not received the first return I made. He went through a bunch of junk about refunding 15%, then finally said he could use his 'employee account' and refund 35%. No deal!!! Am contacting my charge card company, and told the customer service rep I was doing that and that I was filing a report with Ripoff.
2015-04-06 11:59:06
