I called the company and told them that their product did not work for me and that I wanted to cancel autoship. They gave me a difficult time about it. They were trying to sell me the product at a lower price and trying to make me use the product for another month.I kept telling them that I wanted to cancel autoship and they kept refusing.I had to finally threaten them with legal action to get them to cancel my subcription. It was a stressful phone call.