Curt
Grove City,#2Author of original report
Thu, April 21, 2005
It has been many bonths since this trouble with Best Buy Started. Because I did not receive the additional weigts and tool for the driver head I order, I lost a customer. As I stated before, UPS insures packages up to $100 with no additional charge. I have come to the conclusion Best Buy Golf will never make an adjustment on that shipping cost. I WOULD BE HAPPY TO GET THE TOOL AND WEIGHTS FOR THE HEAD I PURCHASED SO I CAN AT LEAST SELL IT TO ANOTHER CUSTOMER!
Curt
Grove City,#3Author of original report
Mon, February 21, 2005
UPS isures all packages up to $100 at no additional charge. I have tried to call Best Buy Several times, and all I get is a machine, no respone. At this point, I would just like to get the weights, and wrench that should have come with the driver head.
Ken
Orangevale,#4UPDATE Employee
Thu, January 20, 2005
HI Curt, Everything we ship is insured and any order over $100 has a signature required. You are more than welcome to give us a call and we will speak with you about the shipping costs and get it resolved. You can reach us @ 916-989-9073. Thank you BBGS-