- Report: #70287
Complaint Review: Best Buy - Austin Texas
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Author Not Confirmed
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Best Buy
Austin, 78613 Texas, U.S.A.
Phone:
512-336-2050
Web:
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Best Buy ripoff won't honor warranty Austin Texas
I bought an extended warranty from Best Buy with a Compaq presario 1200 laptop computer. The computer locks up or reboots it the case is touched on the bottom. I took the computer back to Best Buy who in turn sent it to a repair center in Round Rock Tx.
3 weeks later I get the computer back with a replaced hard drive, no software, no operating system and still broken. I returned the computer again. 4 weeks later best buy declined to repair or replace the computer, saying it had moisture damage. I never spilled, or had any liquid on or around the computer.
Best Buy makes a fortune selling extended warranties and not honoring them. Don't ever buy a warranty from Best Buy get one from the manufacturer or don't get one at all.
Pat
Leander, Texas
U.S.A.
3 weeks later I get the computer back with a replaced hard drive, no software, no operating system and still broken. I returned the computer again. 4 weeks later best buy declined to repair or replace the computer, saying it had moisture damage. I never spilled, or had any liquid on or around the computer.
Best Buy makes a fortune selling extended warranties and not honoring them. Don't ever buy a warranty from Best Buy get one from the manufacturer or don't get one at all.
Pat
Leander, Texas
U.S.A.
