David
Washington DC,#2Consumer Comment
Sun, September 07, 2003
This is in response to Andrew's deliemma, but mostly a rebuttal to the comment by Peter of Pony, Al. I have owned HP's, Compaq's, IBM's and others. Guess which PC I own now. Yes, an EMACHINE!! and very proud of it! This computer is by far the best computer I've owned, and ironically the least expensive also. I would have to pay almost $500 dollars extra to get a comparable competitor's machine. I suppose I could play the games with the rebates....but why!?!?! Next machine you get.....by all means take a serious look at Emachines...see what they offer....and then price the competition(rebates included).
Peter
Pony,#3Consumer Suggestion
Sat, September 06, 2003
If this issue were of such importance to you, then why didn't you mail in the rebate forms IMMEDIATELY upon purchasing your laptop, rather than just "suffing them in your bag" until later when you say that they mysteriously disappeared? One would think that it would make sense to mail the forms in immediately, because then one would expect the rebate check to arrive that much sooner. It does not require a $40,000 a year education to deduce this fact. Nor does it require a $40,000 a year education to know NOT to buy a Compaq. Ha! And this was your "replacement" computer for one that barely lasted two years. What was your first computer ... an e-Machine? My consumer suggestion to you is this .... Next time, collect all necessary rebate forms and documentation, and mail them in IMMEDIATELY to avoid any potential problems later resulting from your disorganization. Also - learn to take responsibility for your actions and do not try to blame others for your unwise mistakes.
'Later!
Phill
Missoula,#4UPDATE Employee
Fri, September 05, 2003
Just for your information, you don't have to have your item that is covered under a service plan serviced at a Best Buy, you can have it done anywhere. However, you will have to pay up front if it is from another place, but then call 1-888-BestBuy and it will give you the information of where to send a copy of the receipt and what to do. I have done this myself on several occasions and had friends do it, everytime got the money back within 2 weeks.
Mary
Durham,#5Consumer Suggestion
Thu, July 24, 2003
Hate to tell you this, but you're not going to get any money out of Best Buy. You completely disregarded the terms of the rebate- you lost your receipt slip and did not send them in within the required time limits. It was silly to ignore the $100 rebate because you were distraught about the other $250. I'm a college student, and when I bought my computer I made sure I could get it serviced while at school or home. Next time, buy a Dell (much better quality and I got free in-dorm repair), don't buy a Compaq (horrendous stories abound), and remember that store service plans are usually a rip-off. Next time if you follow the set rules and don't get your refund, then you have something to complain about.