Greg
Chicago,#2Author of original report
Mon, May 12, 2003
While I can assure the reader that everything I described in my report is factual and not exaggerated, I am happy to report that Best Prices has made good on their offer to refund the shipping cost. I spoke with the gentleman who posted the above rebuttal and promptly received a refund for the shipping costs that I was charged on the order I cancelled. Thank you Shawn.
Greg
Chicago,#3Author of original report
Mon, May 12, 2003
While I can assure the reader that everything I described in my report is factual and not exaggerated, I am happy to report that Best Prices has made good on their offer to refund the shipping cost. I spoke with the gentleman who posted the above rebuttal and promptly received a refund for the shipping costs that I was charged on the order I cancelled. Thank you Shawn.
Greg
Chicago,#4Author of original report
Mon, May 12, 2003
While I can assure the reader that everything I described in my report is factual and not exaggerated, I am happy to report that Best Prices has made good on their offer to refund the shipping cost. I spoke with the gentleman who posted the above rebuttal and promptly received a refund for the shipping costs that I was charged on the order I cancelled. Thank you Shawn.
Greg
Chicago,#5Author of original report
Mon, May 12, 2003
While I can assure the reader that everything I described in my report is factual and not exaggerated, I am happy to report that Best Prices has made good on their offer to refund the shipping cost. I spoke with the gentleman who posted the above rebuttal and promptly received a refund for the shipping costs that I was charged on the order I cancelled. Thank you Shawn.
Shawn Butler
Palo Alto,#6UPDATE Employee
Tue, April 22, 2003
I am sorry to hear that so many errors occurred on a single order. Although, some of the above statements may have been exaggerated, I would like to opportunity to make it up to the customer. Please contact our customer service department. We have a toll free number (888-324-4200) and also live chat available. You can ask for me (Shawn Butler, General manager) or another customer service manager. At the very least we can credit you back the shipping charge. thank you www.bestprices.com