Complaint Review: Bidz.com - Internet

Bidz.com customer service would like to apologize for any inconveniences. We appreciate the inquiry submitted as this will help our department improve its services. When a payment is processed with a credit card, the payment is processed automatically. When using a different payment method it might take a few days for the payment to clear. It is very unfortunate to hear that you have not been assisted in a timely and correct manner. Once again all our apologies. We do allow our customers to ship to an alternate address but we have the customer follow some standard procedures. These are measures we take to protect our customers against any fraudulent activity. Since our Fraud department needs to verify information most orders do experience a delay of 72 hours. During peak seasons we do experience a bit more of a delay. We would like to further assist you and explain the reason for the delay, there could be various factors. May you please provide us with a user name and or invoice number. With that information we can locate the account and further investigate the matter. Thank you very much for your valued time and patience. Bidz.com Customer Service

Bidz.com customer service would like to apologize for any inconveniences. We appreciate the inquiry submitted as this will help our department improve its services. When a payment is processed with a credit card, the payment is processed automatically. When using a different payment method it might take a few days for the payment to clear. It is very unfortunate to hear that you have not been assisted in a timely and correct manner. Once again all our apologies. We do allow our customers to ship to an alternate address but we have the customer follow some standard procedures. These are measures we take to protect our customers against any fraudulent activity. Since our Fraud department needs to verify information most orders do experience a delay of 72 hours. During peak seasons we do experience a bit more of a delay. We would like to further assist you and explain the reason for the delay, there could be various factors. May you please provide us with a user name and or invoice number. With that information we can locate the account and further investigate the matter. Thank you very much for your valued time and patience. Bidz.com Customer Service

Bidz.com customer service would like to apologize for any inconveniences. We appreciate the inquiry submitted as this will help our department improve its services. When a payment is processed with a credit card, the payment is processed automatically. When using a different payment method it might take a few days for the payment to clear. It is very unfortunate to hear that you have not been assisted in a timely and correct manner. Once again all our apologies. We do allow our customers to ship to an alternate address but we have the customer follow some standard procedures. These are measures we take to protect our customers against any fraudulent activity. Since our Fraud department needs to verify information most orders do experience a delay of 72 hours. During peak seasons we do experience a bit more of a delay. We would like to further assist you and explain the reason for the delay, there could be various factors. May you please provide us with a user name and or invoice number. With that information we can locate the account and further investigate the matter. Thank you very much for your valued time and patience. Bidz.com Customer Service

Bidz.com customer service would like to apologize for any inconveniences. We appreciate the inquiry submitted as this will help our department improve its services. When a payment is processed with a credit card, the payment is processed automatically. When using a different payment method it might take a few days for the payment to clear. It is very unfortunate to hear that you have not been assisted in a timely and correct manner. Once again all our apologies. We do allow our customers to ship to an alternate address but we have the customer follow some standard procedures. These are measures we take to protect our customers against any fraudulent activity. Since our Fraud department needs to verify information most orders do experience a delay of 72 hours. During peak seasons we do experience a bit more of a delay. We would like to further assist you and explain the reason for the delay, there could be various factors. May you please provide us with a user name and or invoice number. With that information we can locate the account and further investigate the matter. Thank you very much for your valued time and patience. Bidz.com Customer Service