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  • Report:  #1081976

Complaint Review: Big Valley Auto Sales - sun valley Select State/Province

Reported By:
Maria C - glendale, California,
Submitted:
Updated:

Big Valley Auto Sales
12800 Roscoe Blvd sun valley, 91352 Select State/Province, USA
Phone:
(818) 768-2100
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 I Bought a 2005 nissan Altima from German (sales man at Big Valley) i putted $4,000.00 as down payment, I had the worse experience of mi life, due to the fact that this car never ran good, the car had transmission problems and battery will keep getting low at all times, when I first took the car to get insured, the car wouldn't even start to take the insurance pictures, i keept going back and forth to dealer  but car was never fix properly and transmisson still not working.......

i turned the car back in and German took it, I asked him for my $4,000.00 back and his answer was: that money was used for taxes????  and that there won't be no refund, I also sent them a couple letters asking for my money but they completly ingnored me and when I call, they just said, do weatever you want to do! and huned up the phone!  I haven't seen a panny back, stay away from this dealer! this is bad business!



1 Updates & Rebuttals

Auto dealer fraud Investigator

Scottsdale,
Arizona,
Maria please read this And watch the very informative video

#2Consumer Comment

Fri, September 13, 2013

Car buyers need to have a new perspective when going to a dealership to get a good deal.  Many car buyers think they know what's really going on when they go out to buy a car.  You can go to all the websites you choose to try to read what's really going on in the auto industry.  Many websites on the Internet are out to promote the dealerships because that's how they make their money.   yes there are radio shows that are automotive purchasing related. Many of those are Out to lead that prey to the sharks.  Because that's what they're getting paid to do.

 
Those radio shows and newspaper articles and all kinds of other little stories that you find on the Internet are not going to tell you the real side of the story. Here's a little bit of insider information that no form of media will tell you. 
 
Would you be pissed if you found out that your new car dealership prevented you from getting a safety recall notice regarding defective components on your new car ?  If a car dealership things that you're going to fill out that new car buying survey in a negative fashion in the past they would falsify The information that they would write on what was called the RDR card.  In other words they would submit falsified contact information regarding you Such as your email address your physical address and your phone number Before they sent the RDR card To the automotive manufacture.
 
Now that the auto manufacturer would have false contact information on you, How do they ever send you any safety recall notices Regarding defective components on your new car ?
 
In the months to come I will provide so much more information for you as a car buyer. So you ask yourself where do you get your training before you go out to negotiate your next purchase ? Right here at this famous website. There is a guy named Jim Zeigler Who is a very knowledgeable gentleman regarding the auto industry. He helps dealerships make a profit bottom line he does not teach fraud, Misrepresentation, or deception In any way shape or form.
 
He gets dealerships employees excited about making money. He helps employees to come their fears when it comes to asking for all of the money.  I have a great deal of respect for this guy I think you should as a consumer Watch this video. I Hope you have a new outlook when it comes to buying a new car or a used car After watching this video that's almost an hour long.
 
Remember this gentleman does not I repeat does not teach fraud, He does not teach dealership employees how to misrepresent what they're doing What they're trying to sell.  He teaches employees how to ask for money how to build self-confidence in your abilities no matter what you doing life. Many other businesses should ask him to train their sales staff and their employees as well is a true motivator.  Watch the video and find a way to let me know what you think.
 
As a consumer it's your responsibility to become educated before you ever think of parting with your money
 
jim Zeigler in action He has a man that's very well-respected in the auto industry
 

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