- Report: #77676
Complaint Review: Bilmes Web Design - Alexbilmes.com - Ashland Oregon
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Bilmes Web Design - Alexbilmes.com
575 Tucker Street Ashland, 97520 Oregon, U.S.A.
Phone:
541-890-2346
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Bilmes Web Design - Alexbilmes.com ripoff dishonest Ashland Oregon
I contacted Alex Bilmes to have him design a website for a small company I was managing. He put on a good front, made it look like he was the owner of an actual company with a substantial client roster. What I later found out was that he is a kid with a nice website who gets jobs then farms out the work to other people without telling his client. He falsely claimed that his company designed websites for Costco and Crate & Barrel to convince me that he was legitimate, which was a lie.
He failed to deliver what was asked and failed to properly document processes or even draft a work contract. Communication was terrible as whenever I would try and tell him what I wanted he would try to convince me why I didn't need it to save him money. He turned a bid of $3200 into a total cost of close to $10,000 and never delivered what was promised, even after 8 months of additional time. Alex Bilmes is a young, inexperienced and dishonest kid, stay away from him if you are looking for a decent website as he is anything but professional.
I continued to contact him for some time to try and get him to finish the site, send me the files along with some hardware I had bought from him (he also sold hardware and computers). Eventually he dissapeared along with his website and my company's money. He has since reappeared with a new domain and is probably hoping to lure some more trusting people in with his professional facade.
Alex always claimed that he was doing his best and it was my fault that the website didn't turn out correctly since I didn't clarify and I kept changing my ideas. Well, I did make some changes but I can refer you to the project lead who designed our new website and he will tell you that I worked very well with him and had our site done within 3 months. Besides, every change would have been avoided if Alex had drafted a binding contract from the beginning.
I learned my lesson and have since had a real design firm craft a very nice website. I just hope that I can prevent some people from making the same mistake I did.
Joe
Folsom, California
U.S.A.
He failed to deliver what was asked and failed to properly document processes or even draft a work contract. Communication was terrible as whenever I would try and tell him what I wanted he would try to convince me why I didn't need it to save him money. He turned a bid of $3200 into a total cost of close to $10,000 and never delivered what was promised, even after 8 months of additional time. Alex Bilmes is a young, inexperienced and dishonest kid, stay away from him if you are looking for a decent website as he is anything but professional.
I continued to contact him for some time to try and get him to finish the site, send me the files along with some hardware I had bought from him (he also sold hardware and computers). Eventually he dissapeared along with his website and my company's money. He has since reappeared with a new domain and is probably hoping to lure some more trusting people in with his professional facade.
Alex always claimed that he was doing his best and it was my fault that the website didn't turn out correctly since I didn't clarify and I kept changing my ideas. Well, I did make some changes but I can refer you to the project lead who designed our new website and he will tell you that I worked very well with him and had our site done within 3 months. Besides, every change would have been avoided if Alex had drafted a binding contract from the beginning.
I learned my lesson and have since had a real design firm craft a very nice website. I just hope that I can prevent some people from making the same mistake I did.
Joe
Folsom, California
U.S.A.
1 Updates & Rebuttals
Alex
Ashland,Oregon,
U.S.A.
Well what do you know....
#2REBUTTAL Owner of company
Tue, January 27, 2004
First of all I would like to say that... 1.I never claimed to design or have any part in designing Crate and Barrel or Costco. I mentioned them as websites that I thought would act as an inspiration to their project. 2.The only correct accusation you made was that I was young. Is that a crime? 3.I did not sell hardware to told Joe I could make a computer for him. This was actually a favor. 4.I had never changed the price of the project, never raised the bid. 5.I had written out a contract, but since Joe's job of packaging envelopes had nothing to do with reading, I'm sure his employers had overlooked his skills in that area. My experience with this person Joe Trogdon has been drastically misconceptualized. Joe is not the owner, not the manager nor any person fit to make rational decisions on any professional level (other than packaging envelopes, which is his job). I was sadly assigned to work with this person. Clear Envelopes, the company I was set to work for seemed like organized company that would act well for my portfolio. Working with Joe, however, was a nightmare. He has no experience in any decision making and started changing features before we were half way through in designing them. After the project's completion which was truthfully done in about 6 months, Joe's employer had dissaproved the functionality of the website. I had talked to him personally received a promise to redesign the project, working with someone else. This never happened. I do not understand why Joe has taken such a negative feeling towards my services. Maybe the web design company he had employed after me was better with babysitting. If possible I would like to have this post removed as soon as possible. If it continues to remain I will have to talk to my lawyer about the possibilities we have in combating these untrue accusations.
