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  • Report:  #30061

Complaint Review: Blue Swan Diner Restaurant - Oakhurst New Jersey

Reported By:
- Ocean, NJ,
Submitted:
Updated:

Blue Swan Diner Restaurant
2116 Route 35, OakHurst, NJ 07755 Oakhurst, 07755 New Jersey, U.S.A.
Phone:
732-493 2424
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am an Indaian US resident and love dining out. I have been to blue swan diner more than couple of times with family and friends time to time. Not only me, others also felt that the service is very poor to Indian. The same waitress serving others with a big smile on her face and asking "how you doing etc. ?" But not paying attention to us even we are asking for help. Today 09/15/02, I went for brunch with my family and had worst experience ever in my life. It was a clear discrinational behaviour towards us.

Story is like this ...

There was confusing entry in the menu, When I asked the waitress about the missing item which was not served, She came after a quite a wait, and told us "this what it is and I worked here for so many years". She didn't listen at all I was trying to tell that it is a confusion because of menu entry. Anyway we waited again for five minutes for the item, she didn't bring it. Finally I have to asked again for this item.

After paying, I just want tell about the service to manager, I was just talking to someone, meanwhile one old guy (may be owner) came with a red face (angry) and interrupt our conversation, ask the guy "Let me handle him". When I saw his face, I told him it doesn't seems that you are going to listen. He kind of asked me to go out of the restaurent. I came out of the resturant, I open the car for my kids, and I came back to take the visiting card of the restaurant. The Guy gave me the card, again the same old guy came and took the card from my hand fource fully and asked me go out of the restaurant.

I could not resist myself to tell my feelings to him that It is a clear case of discrimination. I am looking forward to see, what Can you do against such a abusive, discriminative behavior? I will appreciate your help in this matter.

Thanks

Sumitra

Oean, New Jersey


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