- Report: #1406457
Complaint Review: Bluefly.com - Internet
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Author Confirmed
Why?
Bluefly.com
Internet, USA
Phone:
877.258.3359
Web:
Bluefly.com
Categories:
Business Rating:
(0)
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Bluefly.com BLUEFLY.COM sells worn clothing as new and then refuses to allow return bc clothing is worn! Internet
I bought a designer blouse on bluefly.com. It was supposed to be new merchandise, but when it came, it appeared worn, so I decided to return it. There was no return label sent, and no information about how to return the item, so I contacted bluefly.com customer service by email.
Bluefly.com customer service then sent me a return label only, no form to fill out for me to give the reason for my return as other stores have. At no time was I asked why I was returning the product.
When bluefly.com received the item back, they sent me an email telling me they were refusing the return because the item was worn. BUT THEY SENT ME THE ITEM ALREADY WORN! There was no disclosure on the bluefly.com site where the item was described that it was worn.
DON'T BUY FROM BLUEFLY.COM! THEY ARE SELLING USED ITEMS AS NEW!! Warning -- scam site!
