- Report: #244198
Complaint Review: BMG Music - Indianapolis Indiana
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Author Confirmed
Why?
BMG Music
P.O.Box91160 Indianapolis, 46291-0160 Indiana, U.S.A.
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BMG Music Charged more than the agreement was called for, Refused to send titles after payment had been made on more than one occasion, won't provide phone number to call ripoff Indianapolis Indiana
The agreement says pay for one music title at regular price receive ten free. I signed up. The fisrt time I logged onto the site I ordered 3 music selections and paid with credit card. I put in my order for my free music. They said they couldn't send it because my titles were a special promotion and did not count towards membership.
The second order I placed was for 2 titles. I again paid with credit card, being very careful to order full priced cds so they would count. They sent me a free title saying it came with one I had ordered and therefore my order again did not count towards membership.
My third try I ordered and did not pay I asked to be billed after I recieved my free cds. Of course that didn't work I had to pay to get them. I logged back into the site and submitted payment for the remaining balance and they added a new balance.
They are now saying that they can not process my music because of this new balance of 5.80 that they don't know what it is for.
I have paid over 80.00 for a membership that was supposed to only be 19.00 and still they have not kept thier end of the agreement.
Trisha
Sylvania, Ohio
U.S.A.
The second order I placed was for 2 titles. I again paid with credit card, being very careful to order full priced cds so they would count. They sent me a free title saying it came with one I had ordered and therefore my order again did not count towards membership.
My third try I ordered and did not pay I asked to be billed after I recieved my free cds. Of course that didn't work I had to pay to get them. I logged back into the site and submitted payment for the remaining balance and they added a new balance.
They are now saying that they can not process my music because of this new balance of 5.80 that they don't know what it is for.
I have paid over 80.00 for a membership that was supposed to only be 19.00 and still they have not kept thier end of the agreement.
Trisha
Sylvania, Ohio
U.S.A.
1 Updates & Rebuttals
Kambiz
Seattle,Washington,
U.S.A.
Pay More Attention to Details Before Accusing Businesses of Not Holding Up Their End of the Bargain.
#2Consumer Comment
Fri, May 25, 2007
I don't see anything in this "rip-off" report that qualifies as a rip-off. I've been a BMG customer for years, and have never experienced any dishonesty or fraud. Yes, "premium" selections do not count toward fulfilling a membership agreement, but that is clearly stated. And, it's not a $19 membership. You pay $19 for the regular-price purchase PLUS shipping and handling on all 12 CDs. So, the whole thing costs a little over $52. That comes to only $4.37 per CD. Now, how is that a rip-off.
