- Report: #1324141
Complaint Review: Boss Ultra Carpet Cleaning - Nationwide
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Author Confirmed
Why?
Boss Ultra Carpet Cleaning
Nationwide, USA
Phone:
1-800-566-9814
Web:
www.bossoptima.org
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Boss Ultra Carpet Cleaning Did NOT show up to clean carpets after their rescheduling 3 times! Charged my card - won't refund $. Phoenix Arizona
I contacted this company on June 17th and scheduled a cleaning for my area rugs. They IMMECIATELY charged my credit card. The first date set for the service was 7/14. NO SHOW. Supposedle, the tech ad truck problems. Second date set for the service was 7/20. NO SHOW. Supposedly the tech had problems with the equipment. Third date set for the service was 7/25. Once again, NO SHOW. I called and cancelled the service. I asked for a credit to be issued back to my credit card and they said they would run the request up to accounting immediately. I have since called at LEAST 6 times but still NO CREDIT has been issued. I called AGAIN today and was told the "owner" would be calling me, but I heard that each time I called to request my refund.
I am beside myself. Being a senior citizen and on a fixed income, the $279.00 this company owes me is a LOT of money. I strongly advise anyone considering using this company, turn around and RUN away!!!
Sincerely,
Linda
Shingletown, CA
