- Report: #953943
Complaint Review: Brainhost.com - brunswick Ohio
Reported By:
david -
Balwyn North, Internet, Australia
Submitted:
Updated:
-
Author Not Confirmed
Why?
Brainhost.com
3660 Center Road, Suite 363, brunswick, OH44212 Ohio, United States of America
Phone:
1-800-311-9418
Web:
www.brainhost.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brainhost.com Brainhost.com is a scam web hosting company, no refund nor support from this company brunswick, Ohio
I used the brainhost.com to set up a website cost me $285.60 which I aggreed but when I checked my credit card statement they charged $285.60 on the 3rd day atfer use their services but on the day I signed up with them they charged $885 from their US office..How? they use my credit card info just charged what ever they want. when I ask them about this and sent me the invoice they charged me..all they can provide was the invoice of $285.60. when I ask them about this $885 thats when they stop communicate with meafter that no more emails ..I am going through my VISA card refund service now the bank said it will take 2 months time but they not sure if they can get back even this website is a scam
2 Updates & Rebuttals
david
Balwyn North,Internet,
Australia
such scam company
#2Author of original report
Mon, October 15, 2012
brainhost.com company still continually charge my credit card after I have writing to your company that I want refund for my service. i have report this matter to the police and had to cancel my card ...THIS company is worst SCAM ever...
Michelle
akron,Ohio,
United States of America
Refund Request
#3UPDATE Employee
Fri, October 12, 2012
First of all I apologize for any misunderstanding or inconvenience you have been caused. Let me first advise you that we do not charge your card without your permission and we are happy to refund any services to you that you feel you no longer want or need. We value you as a customer and want to make sure your experience with us is a pleasant one.
Please contact our customer service department using the information below and we will be happy to assist you.
Michelle
Brain Host Customer Support
[email protected]
1-800-311-9418
