- Report: #316427
Complaint Review: Brandon Relkoff Jason Tuttle Equipoint Financial NW Capital Group Flip That Credit Consulting - 1214 84th Ave SE, Everett Washington
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Author Confirmed
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Brandon Relkoff Jason Tuttle Equipoint Financial NW Capital Group Flip That Credit Consulting
1916 Eastlake Ave East, 1214 84th Ave SE, Everett, 98205 Washington, U.S.A.
Phone:
425-923-4080
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Brandon Relkoff, Jason Tuttle, Equipoint Financial Network, Pacific Northwest Capital, Flip That Credit, Capital Lending & Southern California Investment Services spent 4 months "getting" me a Loan. sending me fake documents with bogus signatures Everett Washington
On September 7, 2007, Mr. Brandon Relkoff was referred to me by Mr. Don Janke, an internet business broker, who indicated that Mr. Relkoff could obtain a loan for me. Mr. Relkoff sent me the necessary paperwork for obtaining a loan.
Between October 2, 2007 and February 12, 2008, I called and emailed Mr. Relkoff regularly. I was the entire time - led to believe that a loan was being obtained for me. The loan was to be finalized on January 31, 2008.
Even a call to Jason Tuttle, Branch Manager for Equipoint in Washington, indicated that he (Mr. Tuttle) had periodically confirmed with Mr. Relkoff that all was going smoothly.
Finally, I was told on Saturday, February 8, 2008 that, on Monday, February 11, 2008, I would receive a call directly from the lenders to wrap up the details - and to sign the loan documents. No such call came.
Turns out, the entire time, Brandon Relkoff had been sending me fake documents.
On February 12, 2008, I sent complaint letters to the Federal Trade Commission, as well as to other consumer regulatory agencies.
I also sent the complaint letter to Equipoint Financial Network's head office in Loomis, California, addressed to Larry Wodarski, CEO; with a copy to Ronald E. Oliveira, President/ Owner. I still anticipate a call-back from Diana Clegg, a company representative, who indicates that she's investigating the issue.
On March 7, 2008, when Jason Tuttle, Mr. Relkoff's manager, learned that I'd filed complaints with his name in it, he called me - and, started yelling. Brandon Relkoff then called in an attempt to smooth things over (attempting to be more rational than his boss) and attempted to "explain exactly why he hadn't been able to get me the loan".
Yes, I understand - but why the fake documents, the bogus signatures - and wasting 4 months of my time telling me that you WERE getting the loan?
Karen
Sacramento, California
U.S.A.
Between October 2, 2007 and February 12, 2008, I called and emailed Mr. Relkoff regularly. I was the entire time - led to believe that a loan was being obtained for me. The loan was to be finalized on January 31, 2008.
Even a call to Jason Tuttle, Branch Manager for Equipoint in Washington, indicated that he (Mr. Tuttle) had periodically confirmed with Mr. Relkoff that all was going smoothly.
Finally, I was told on Saturday, February 8, 2008 that, on Monday, February 11, 2008, I would receive a call directly from the lenders to wrap up the details - and to sign the loan documents. No such call came.
Turns out, the entire time, Brandon Relkoff had been sending me fake documents.
On February 12, 2008, I sent complaint letters to the Federal Trade Commission, as well as to other consumer regulatory agencies.
I also sent the complaint letter to Equipoint Financial Network's head office in Loomis, California, addressed to Larry Wodarski, CEO; with a copy to Ronald E. Oliveira, President/ Owner. I still anticipate a call-back from Diana Clegg, a company representative, who indicates that she's investigating the issue.
On March 7, 2008, when Jason Tuttle, Mr. Relkoff's manager, learned that I'd filed complaints with his name in it, he called me - and, started yelling. Brandon Relkoff then called in an attempt to smooth things over (attempting to be more rational than his boss) and attempted to "explain exactly why he hadn't been able to get me the loan".
Yes, I understand - but why the fake documents, the bogus signatures - and wasting 4 months of my time telling me that you WERE getting the loan?
Karen
Sacramento, California
U.S.A.
2 Updates & Rebuttals
Nwcapitalgroup
Everett,Washington,
U.S.A.
The other side of the story -
#2REBUTTAL Owner of company
Fri, March 28, 2008
I have nothing bad to see about Ms. Williams who posted this negative entry, we have talked and all issues are resolved. The problem is lack of communication and how that causes problems. I appologize to Ms. Williams for not communicating enough with her and also not cleary explaining everything about the process that we were going through. Under no circumstance was she given false documents and under no circumstance did we doing anything that wasnt above board. Ms. Williams came to us with a business she wanted to buy, through the due - diligence process it was uncovered that she wasnt buying a business but that she was buying inventory in a business. She would get paid back if and only if the product her money went to purchase was ever sold. This caused problems with her loan that had been pre - approved, we tried to shift the file to a number of different sources. But with the market changing daily it was not possible to secure funding for purchasing inventory in someone elses business. Ms. Williams was refunded any and all fees and every effort was made to take care of her. It is unfortunate that a lack of communication made this situation into what it is but in the end she is made whole and I have learned a lesson on communication. Please remember that the web is a dangerous place, anyone can post anything about you at anytime wether it is true or not-
Kkwms
Sacramento,California,
U.S.A.
All Has Been Resolved
#3Author of original report
Wed, March 12, 2008
Brandon Relkoff and Jason Tuttle called me. The three of us spent the better part of an hour and a half resolving the misunderstandings that occurred in my attempts to obtain a loan. The misunderstandings were caused by a series of missed steps. Each side was operating with good intentions, but as they say, "...there was (apparently) a failure to communicate." All has now been resolved. Brandon Relkoff and Jason Tuttle are now aware of what can cause misunderstandings from a client's perspective, and I anticipate that their next clients will benefit from service that is indeed stellar. Mr. Relkoff made me whole by refunding my $1,000, and this update is to restore wholeness to them, and to indicate that any prospective client should not hesitate to employ their services with full confidence. K Williams Sacramento, CA
