wethepeople
Brooklyn,#2Consumer Comment
Thu, December 13, 2012
Don't you dare speak up for any company as you have . You know " nothing" of what took place ... you condemn the homeowner, complaint may have been valid..
How or why would the homeowner write up a report if it wasn't factual. You are in NO POSITION to JUDGE the other homeowner - you weren't there. You have no conception of what went on.. absolutely none. Your job may have gone well, but never assume that all is or was well with the goings on at the residency of the original homeowner.
Why would anybody write up any company unless there was a problem. Most people would just want to get the job done and walk away saying " Thank God its done... Finally".
So now you have to ask yourself what if the HOMEOWNER contacted the INSURANCE COMPANY.
You know the Insurance Company is going to take the information and go over " everything" with the homeowner. You know that if the Insurance Company finds discrepancies they could very well charge ABC CORP or XYZ CORP with INSURANCE FRAUD. Formally working for a law firm, the Insurance Company will investigate any claims to any payout made to any Company line by line by line by line. If any company was PAID for work not actually performed, The Insurance Company could charge any individual with insurance with FRAUD with will bring any party, any owner, into a CRIMINAL situation of INSURANCE FRAUD. If no discrepancies are found, that individual or that company has nothing to worry about. However " if" there are in fact discrepancies and the company involved was PAID for work performed but not done, then it becomes a matter of Intent to Defraud, and we are looking at Criminal Intent to Defraud. You can't say down the road... oh I over billed it by mistake. Once you excepted payment by a Insurance Company, deposited a Check under Fraudulent pretenses, you can't say...... " OH you caught me. I'll return the difference of what was found out to be billed but the work not performed. " The laws are specific. You can't do the time, don't do the crime. Whether the homeowner reported the matter or not , makes NO DIFFERENCE. The facts may speak for themselves based on what may or may not have been said, or if an investigation could be warranted. Any in house Attorney representing any Insurance Company will go over any facts presented if that is what any home owner brought to the attention of the insurance carrier's attention. It is like robbing a bank, taking the money, then you get caught... you can't go to the POLICE or COURT and say... It is all a mistake... sorry here's your money back... but please.... don't prosecute me.
So, to the homeowner... look at what you feel is the right thing to do. If you feel you were WRONGED or you feel that what may have been done is questionable... you should do what you feel is right in your heart . If it should go further - who knows - you as the homeowner have nothing to worry about. If the other party was straight up and everything was done correctly and legal, they should " not " worry. However, if it even points to a $100.00 discrepancy. ... 99% of the time the INSURANCE COMPANY will go forth to The Insurance Commission, The State & District Attorney in that State & County and there may be charges levied.
There are always two sides to the story, but should any improprieties be uncovered, there may very well be WAR ON with the Insurance Company, or Bank, or whatever entity was involved.
J. Diaz
Florida
Ryan L
United States of America#3Consumer Comment
Wed, December 12, 2012
I have dealt with BRC restoration previously, and the experience was nothing but great. I actually had such a great experience and they did such a great job that I have recommended them to multiple people and they have all had similar experiences. I have personally used BRC for several of my rental properties, and my own home for some light mold remediation. Not only are they responsive and do great work, their pricing is very competitive and much cheaper than some of the larger restoration companies.
Every time I have used BRC restoration, they have been nothing but professional, courteous, and helpful. The first time I used them, they rushed out in the middle of the night to repair a massive water leak that was going on in a second floor bathroom at one of my rental properties. They came out immediately and stopped the leak, collected the water, and started drying the whole home savings us thousands of dollars in potential water damage repairs down the road.
I felt compelled to write a response to this report, because its quite obvious the author has some serious issues. I have dealt directly with several of the BRC employees(Chris Sarquis, Ryan Fink) and they are stand up gentlemen and are professional when doing their job. If there was an issue going on here, I'm pretty sure that it was the HOMEOWNER that was causing it. Calling people names, mocking elderly people, and claiming acts of vendetta does not sound appropriate or warranted when writing a compliant.
I hope that anyone reading this response has enough sense to realize the original author of the complaint sounds a little crazy, and what he detailed might not be the true story of the events. Like I said, Ive personally used BRC several times and never had an issue, and I'm sure there are countless other BRC customers out there that would agree. I really don't see the BRC staff behaving like this "Wrong Italian" is claiming.
Ryan L
Satisfied BRC Restoration Customer