• Report:  #758

Complaint Review: Budget Towing - Arizon Tempe

Reported By:

Budget Towing
1868 E. 6 Street Arizon, Tempe, U.S.A.
Tell us has your experience with this business or person been good? What's this?
After the timing belt went out on a friends car, I had it towed to

a towhouse/mechanic. He called after a few days and said the car

needs a new timing belt, which took him a week to install. He then

called 1.5 weeks later, saying the valves had been nicked by the

pistons and it would be another week, and another $1200. I agreed

because I was familiar with this procedure. After another week, I

called on Friday to see if the car was finished. I was dealing

with "Tony", so I asked for Tony. I called three times in as many

hours looking for Tony, only to continue getting the message, "he

would call me back". I tried again on Monday, and finally reached

Tony. He gave me the usual sob story about how busy he was. He

said he was waiting for a part to be delivered and the car would be

done as soon as the part arrived, and he would call me when it was

finished. I called him on Thursday, the car was still not

finished, because they noticed the cylinder wall was "scarred" and

would cost another $1200, and would be another 1.5 weeks. %#@$&* I

thought, "this will be the last time I ever get involved

with someone else's car". Anyway, I told him I'd get back to him

on Friday. I spoke with the owner of the car, and decided it could

survive WITHOUT the newest problem being fixed, since it had just

passed emissions, and the worst case scenario is it might start

burning oil soon. "BIG DEAL" I thought, the car doesn't have to go

through emissions for another two years and it's not really worth

putting $3000 into it! Besides, what is this Joker going to find

next? Should I really trust this guy? I didn't call until the

following Monday to tell him to put it together. He said: "Pick it

up on Tuesday." Tuesday, I called him, he said it will be ready

after 2:00 PM. "GREAT"!! I sent the owner and her beautiful twin

sister to pick up the car. To make a long story short, He

harrassed the women, and acted very unprofessional. After keeping

the car for 32 days, he stated if she didn't want to pay the

charges, he would be glad to request the title for the car, making

this piece of s**t the new owner, just because he supposedly found

$1500 worth of "necessary" repairs. I don't dispute that they were

necessary, I just think that in Phoenix, Arizona, the money could

have went to someone who would appreciate business, and act

professional. Anyway, the car sounds like s**t, and he claims there

is a 12 month warranty, but it frightens me to go back to this

dive. Besides, I'm not involving myself with any persons car

again, period.

Sorry about the book, I just want to notify anyone about this bad

business. Budget Towing Tempe, Arizona 480-966-2735

I used Allstate Roadside Assistance to connect me to BUDGET

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