Salesman Roy Massey at Bulldog Truck Sales in Cumming GA 30041, set me and my family up with a bad Semi truck, with several problems. I test drive the truck before signing any paper, and it seemed fine. I believe they done some temporary fixes just to get it off their lot, and got me for a hole six thousand dollars down. I only had the truck, not even two months exactly, got it around Oct 30, 2015, to about the end of November 2015, about a month, may be a little off. But during that time truck stayed in the shop constantly, with different problems. I didn't even pass my DOT road inspection at first, with company I leased on to, to get on the road. But Roy said, truck was fully DOT inspected before they sold it to me. It don't seemed that way, because if it was, I would not have that many problems from the start. Roy also gave me paperwork on a one year engine warranty with NTP, National Truck Protection, with roadside assistance, and towing, but when I broke down in Loiusville, KY, I called the warranty people first, told them what was going on with truck, no help, sorry I can't help you, no towing, no roadside assistance, nothing. I had to take my best shot of getting home, from SC, I called Roy to let him know what was going on, and the finance company, Natlease, they both was no help, we can't help you, but we got your money. I even asked to be , traded out of the truck I was sold, 08 Peterbilt 387, they did not want to trade truck in. So now truck is in the shop, engine damage, 14,000 to get out, no help, no job, no income, I just got rob. I called the shop, Blancard cat in Summerville SC about the truck, shop Forman told me that after I surrendered the truck NTP, and Roy at Bulldog is going to pay them for the truck, but wouldn't help me, just took my money. Didn't care how it affect me or my family. I'm struggling right now with bills, my credit, etc, because someone love money, more than honesty, and that Roy Massey, I even got a attorney to speak with Roy, hoping we could solve the problem, so I could work, but what do he do, tell the attorney check his contract, and hang the phone up in the attorney face, what kind of salesman is that. I was trying my best to seek help with all this, because I basically got handled, but in these times, it seem like man is all for themselves, don't care about anyone else. Now my children want have the Christmas that I wanted for them, because of People like Roy Massey, and Gary, by the hands of them, it's all about making a sale, and that's what he done by lying, Roy even put down Penske Trucks when I was go get one with them, he said oh, they trucks are junky, and they don't take care of them, I know because we purchase some of their trucks, what a sales pitch. But, I want Roy, and Gary to know, my children will have a good Christmas, despite what him and his company done to me, with know remorseful feeling, but my children know that I love them very much, even if that's all I can give, that's what this black family is all about, love, despite how you see us. It must makes you feel good Roy and Gary to steal money from a family that's trying to make a honest living, but why y'all want steal money from someone who don't care about making a honest living, because you know the circumstances that's behind it. God, don't like ugly Roy and Gary, when something goes wrong in your life, whatever it is, remember me, your customer, one that who trusted you, and your company, along with others that y'all strewed, keep that in mind, and don't ask why me. Enjoy the six thousand dollars, hope it brings you peace and joy. Thanks for nothing Bulldog Truck Sales of Cumming GA 30041. God got me covered, I know he do, even after y'all dishonesty.
#2Author of original report
Sun, January 24, 2016
Oh, and yes I forgot to add this information as well, you said you took a lost in the truck, with the C-15 engine in it, well I the times I've been calling Bulldog, speaking with Roy Massey, and the warranty people, National Truck Protection, if y'all would have done something, and fix the truck it wouldn't even be a lost, but I guess y'all didn't care, right. And I know this, and the good Lord, and I wouldn't lie, I had a oil leak on the upper turbo, I called Roy Massey, to let him know, then I called NTP, they said we can't help you, but I have a year engine warranty, called Roy Massey back, told him what the warranty people said, a world.......do you know what Roy Massey response to me was, a customer of Bulldog, drive the truck until the engine blow up, yes that's right, you heard right, and you read right, that was his response. Then when the engine almost blow up or did, what ever the case is with the truck, warranty people still didn't fix it, what that sound like world, sounds to me like Roy Massey didn't care, he made a sale, got a commission, and hats off, that's it, he wasn't worrying about anything else, and this man saw my wife, small kids, and Bulldog, along with Roy, took food out my kids mouth, by lying and not caring, yes Roy, I don't need a lawyer, because I'm going to present my own case to the citizen of this nation, you and your company is a FRAUD!!!!!! And I'm go keep posting on every site, let me see, 6 thousand dollars worth of posting, and letting people know the truth about y'all. I don't care if I hit the powerball for millions on top of millions, I wouldn't buy another truck from y'all if my life depends on it, even if you change your company name. If a dealer name start with the letter B, I will look another side, just because of y'all!!!
#3Author of original report
Sun, January 24, 2016
Yes, answering to the gentleman statement about the truck, with the C-15 engine, your sales, Roy Massey, and Gary both are liars, and yes I test drive the truck, and it seem fine, but you will only know but so much about a truck when you test drive it, the damage was in the engine, which warranty should have covered. Point is, you basically stole my money, cause me a lot of headache, and pain. But, you know what God is amazing, he help me, when nobody else would, and I got a job, and how you took a lost, well I guess you smart people call 6 grand a lost, but if you add up how many people you strewed to run your dealership on a lie, I would call that a gain, of course on a lie. But yes, I will let everyone I know and don't know about your salesman, and dealership, and you, and your workers are race it's, you try to hide it for money, but you are, it's one thing I don't understand, if you want to handle black people that way, why do you want black people money, sounds crazy to me. And they say, America is the land of the free, yes when it belong to the Indians, if you care so much, refund me my money, bet it want happen, because you, the finance company, Natlease, and NTP Warranty don't care about anybody. But, yes, via Facebook, your dealership is going viral, and I'm letting everyone know how you handle business, enjoy your stolen money, oh yes, you say the truck was fine when I got it right, but it's funny how black and white documents didn't say so, and the money I spent on it. But, you know how y'all think, black people we are dumb right? Well, just to let you know, I was going to fight this, but this country, with you kind of people, it will be a waste of time, I will let someone with higher power deal with theives, because this country is not fair. It's so sad, that people of race gave they life for this country to make it better, for people like y'all to take advantage of others by lying to better yourselves!
Mark Bittner
Alpharetta,#4REBUTTAL Owner of company
Mon, January 04, 2016
Cutting to the heart of the story, the truck has a Cat C-15 Engine. The rocker bolts broke. At one time, the warranty company, NTP covered this situation. Now they do not. We have not sold that many of these trucks and had not had this situation happen before. We are not fixing the truck so we can release to someone else. We will be selling the truck as it is for a loss. The truck did have a valid DOT and it did run well when it was test driven and subsequently taken by the customer. This is unrelated to any DOT inspection.