- Report: #66113
Complaint Review: Buslink - Internet
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Author Not Confirmed
Why?
Buslink
www.buslink.com Internet, U.S.A.
Phone:
623-363.2500
Web:
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Buslink Didn't receive a rebate or a reason why after repeated contact attempts On-line Based Internet
I sent in for a rebate in Feb03 from Buslink, Which I had never received. After repeated attempts to contact them at their rebate center on-line, They never sent me an explanation of why I didn't receive my rebate.
I do want to say this is the first time this has happened to me, And I will not be buying anything from their suppliers either( Like Best Buy inc.) I think this is deceptive and they should be punished for these practices.
If they don't intent to pay rebates...Then they should not offer them.
David
Granite, Illinois
U.S.A.
I do want to say this is the first time this has happened to me, And I will not be buying anything from their suppliers either( Like Best Buy inc.) I think this is deceptive and they should be punished for these practices.
If they don't intent to pay rebates...Then they should not offer them.
David
Granite, Illinois
U.S.A.
1 Updates & Rebuttals
David
Granite,Illinois,
U.S.A.
BestBuy makes good on their rebate! After Posting to Rip-off Report.com, Thank you!
#2Author of original report
Tue, October 07, 2003
After Posting to Rip-off Report.com, I sent a copy to Best buy. In addition, they responded with an email apologizing for the misunderstanding and informed me they would be sending me a refund of $20.00 and I just wanted to report they did! Thank you for letting me post this to the website. Best buy did after all take care of their customer. Here is their letter: Thank you for contacting Best Buy about your Buslink rebate. I'm John with Customer Care. We're sorry to hear that you have not received your rebate. Best Buy strives to make each experience you have with us as positive and fun as possible, and we are disappointed if we don't live up to that expectation. We have forwarded your message to the appropriate personnel for internal review. David, as you are a valued Best Buy customer, we would like to honor this rebate by sending you a check for $20.00. You should receive this check in approximately two to four weeks. Thank you for sharing your comments with Best Buy. Please don't hesitate to contact us with additional questions or concerns. Best wishes from Best Buy, John and the Customer Care Team This is exactly how Companies should Take care of their customers. I will in fact be using their services again...Well in fact I already have.
