- Report: #1215034
Complaint Review: Buy Auto Parts - Nationwide
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Author Not Confirmed
Why?
Buy Auto Parts
Nationwide, USA
Phone:
888 907 7225
Web:
buyautoparts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Buy Auto Parts AC Compressor clutch failed in 10 months San Diego California
I bought an AC compressor kit(comp, rcvr/dryer,expn valve) for $454 7Mar14 from Buy Auto Parts.
While the compressor lasted, the clutch bearing failed by Jan 2015. The entire clutch assembly spun around!
I bought a new compressor from a Mazda dealer for $250. When I compared the clutch, it was different. Is Buy Auto parts sourcing in China and rebranding as of Japanese manufacture. They sent me a belt in a Gates sleeve but the part number on the belt was another manufacture's number.
The effort to replace an AC compressor is so high for a MAzda CX7 that I would not risk even getting a replacement from them.
Their rep on the phone seemed knowledgeable and their delivery was good. Parts selection is good. Prices are ok.
Quality is important for a high installation labor effort part and $454 should have assure it.
I recall trying to return belt which was the wrong size - they would not do it. They are a "office only" parts place and likely have someone else handle the physical inventory
