- Report: #1472045
Complaint Review: Cabinet Mania - IL
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Author Confirmed
Why?
Cabinet Mania
IL, United States
Phone:
1-800-531-8720
Web:
www.cabinetmania.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cabinet Mania Frank LaMark Took my money, delivered half my order -- never delivered the rest. Said they would do a full refund -- It's been almost a year and I'm still waiting!!!! IL
I paid for my cabinets in February 2018 -- I paid for the 10 day expedited shipping. About 15 or more days later I received half a cabinet order, I emailed the company and they assured me the others were on the way. A week later no cabinets arrived, upon opening the cabinets that were delivered about half were completely unusable.
There were a few boxes clearly marked RETURNED -- one had someone elses receipt in it from the return. It was a mess, company offered no help until I started emailing them mulitple times a day to maybe get a response. Then they said they would file a freight claim (seems fraudy to me... since they were shipping returned boxes) and they were still short over half my order..... Then finally they said they would issue me a full refund on April 2, 2018.
I'VE NEVER RECEIVED A PENNY BACK FROM THIS COMPANY! I did turn them into the BBB -- but what a waste of time because they already have a no rating, I also contacted the Wisconsin Department of Agriculture, Trade and Consumer Protection they have been great help but the owner just keeps telling them the check is in the mail. This is over $2,000 and I've had to obviously purchase a whole new kitchen and bathroom vanities to replace the ones I never received AND ALREADY PURCHASED...
Whatever you do don't purchase cabinets from these thieves! They stole my money and I don't have anything but broken cabinets to show for it and according to Frank LaMark the owner I should just be okay with that I guess because he's done NOTHING TO MAKE IT RIGHT! If I stole over $2,000 from someone I'd be in jail so why is it okay for a business to do this to a consumer?
