Bubba Lee
REd Deer,#2General Comment
Tue, August 07, 2012
There is a ton missing from this report. (That was the guess)
If the trailer is new the manufacturer warranties it. Not the extended warranty company.
If the trailer is used but on extended warranty the coverage is detailed in the contract.
2 weeks in summer is really quick for an RV repair shop appointment.
2 weeks is a short period of time in the summer RV business to get in a special order item like a stereo.
Once the Owner jumps or changes repair shop a couple times the warranty company may get suspicious and refuse a claim for suspected fraud.
Many customers get impatient with the process dealing with extended warranty. The process in my experience is: Diag and quote repair, the submit request to warranty company. Wait for response, this will take 20 minutes to 1 week. Order special parts, fridge parts 24 hours to 4 weeks, stereo from unit manufacturer, 10 days to 6 weeks. Instal parts and test. Pay deductable, and sign paper work. Repair depot now has to wait 30 to 120 days for payment.
Thats why we only deal with the extended warranty we sell.
As for the rest: If you loose your temper, you can give up on fair treatment from the repair shop or the extended warranty company.