Jennifer
Richmond,#2UPDATE EX-employee responds
Thu, July 06, 2006
I'm sorry to hear that you have been a victim of fraud in this way. While Capital One does offer secured cards (where a deposit is used as a security fund), in all the time I worked there I do not ever recall the security deposit being directly withdrawn from the applicant's checking account. To try to recoop your money, I would try contacting the Federal Trade Commission and your state's commission on consumer protection. Consider filing a police report as well. Keep records of any information you have on the people who called you. What was the name of the person you spoke with? What day and time did they call? Do you have caller id? If so, what phone number popped up? Did they give you any sort of contact information (address, phone number) to use for future inquiries? Secondly, contact the three credit bureaus (Experian, Equifax and Transunion) and have fraud alerts placed on your credit files. This will help prevent further identity theft. You are not the first person to be duped by scam artists like this, and there ARE laws against this, because it is fraud. Going forward, you (and anyone else reading this) should keep your personal and confidential information to yourself when you receive unsolicited phone calls asking for that kind of information. This includes your address, date of birth, SSN and bank account information, among other things. The sad fact is that they wouldn't have gotten your money had you not given them your checking account information. Ultimately, unless you're the one initiating the phone call, you have absolutely no idea who is on the other end of the line. I wish you luck in getting your money back. I'm sorry I don't have more advice to give.