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  • Report:  #294423

Complaint Review: Capital Management Services - Buffalo New York

Reported By:
- Loveland, Colorado,
Submitted:
Updated:

Capital Management Services
726 Exchange Street Buffalo, 14210 New York, U.S.A.
Phone:
800-463-9293
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In 2006, this company contacted me regarding a debt that was not mine. They used intimidation and threatening phone messages about my credit in an effort to obtain a return call.

I was finally able to speak with a supervisor. I was assured this situation was a mistake. My name and contact information would be documented so I would not receive a call again.

At that time, I gave the supervisor all information related to the debtor in question. This included the false use of my name on a credit application and the use of his social security information to avoid idenity theft. I even gave them the last known state and city location.

On December 17, 2007, I received a phone call from a Mr. Forke from Capital Management regarding my credit with Chase Bank. When I returned the call, Capital Management, of course, had the wrong individual again. I was told that this situation should not be upsetting if I do not have credit issues.

They also identified themselves as working for Chase Bank as a representative of the company. I asked specifically if Capital management purchased the debt or was working in conjunction with Chase. I was told Capital Management was working with Chase.

I contacted Chase to resolve the matter with them as I am a credit card member. I was told that Capital Management has no affilication what so ever with Chase.

It appears that Capital Management uses misrepresentation as another harrassment technique.

On Friday, December 21, I received a voice mail at my place of employment from the very same Mr. Forke.

It is obvious that Capital Management has assigned this debt to an agent again. It is also clear that any past documentation associated with the situation has been removed.

Being a very complex individual, the agent went to the internet and found my name and phone numbers. Clearly a genius at work.

Capital Management does not care who they harrass.

Capital Management does not document any information that could help them locate the correct debtor.

Capital Management simply uses any and every available resource and harrasses every person with the same name along the way.

I understand that debtors need to be held accountable.

However, Capital Management must also be held accountable for unscrupulous tactics.

Jay

Loveland, Colorado

U.S.A.


1 Updates & Rebuttals

Nathan

Milwaukee,
Wisconsin,
U.S.A.
File a complaint with your Attorney General's office and Federal Trade Commission

#2Consumer Suggestion

Mon, December 31, 2007

I would suggest that you file a complaint with Colorado and New York attorney Generals office. They are online and I lay odds that you can file it online. Go to FTC.gov and file a complaint. They do not act on individual complaints. They more complaints the merrier. They file after thousands of complaints and investigation. Get your three free credit reports from FTC.gov. Dispute them Be careful with Equifax the dispute address is no good for CSC Credit Services. keep us informed. nathan

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