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  • Report:  #424423

Complaint Review: Care Credit - Salt Lake City Utah

Reported By:
- weston, Colorado,
Submitted:
Updated:

Care Credit
4246 South Riverboat Road, Suite 200 Salt Lake City, 84123-2551 Utah, U.S.A.
Phone:
866-893-7864
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I got a CareCredit card to pay for my daughter's braces. I was given a some material from my dentist that made CareCredit seem like a safe and easy way to pay for $5,000 worth of dental work. The information given to me said I did not have to pay any interest for 18 months. I paid the minimum payment or more every month.

When the promotional period was up I had paid off aboujt $3,000 and owed about 2,000. I planned to pay the remaining amount off in one lump sum. Then I got a finance charge of $1,700! So, now instead of the $2000 plus interst (21%) Which would be about $2250 total, CareCredit says I owe $3,600!!! How that finance charge was arrivede at I don't know.

If it is wrong how do I get it corrected? If it is correct, CareCredit used misleading tactics to make me believe I was getting something I was not. The company says it is healthcare financing on your terms. Well, this is not on my terms. I feel ripped off and betrayed by a company that I felt was trying to make healthcare more available and affordable.

Cal

weston, Colorado

U.S.A.


1 Updates & Rebuttals

Nikki

Coconut Creek,
Florida,
U.S.A.
I believe you misunderstood

#2Consumer Comment

Mon, February 16, 2009

Usually 18 months no interest means if you pay off the entire balance within 18 months, you do not have to pay any interest. However, if you do not pay off the entire balance in the 18 months, all the interest that would have accrued is tacked on from day 1 at the 18th month.

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