- Report: #722415
Complaint Review: Cash4Gizmo - Pembroke Pines, Florida Internet
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Cash4Gizmo
21011 Johnson St, Pembroke Pines, Florida, 33029 Internet, United States of America
Phone:
Web:
Cash4gizmo.com
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Cash4Gizmo Vincent offer not lived up to for pristine blackbery, used deceptive wording like could not be unlocked no firm mentioned that before said he did not want to wait in queue with credo to unlock, credo is promp Pembroke Pines, Florida Internet
Contacted this group re: cash for Blackberry Curve 9330, original box, cd sealed, charger, wipe, all in pristine condition. Was offered 65.00. This phone was used two weeks but because over 30 day deadline when received from my new mobile co. Credo; they would not take it back.
No rep at this or other firms contacted mentioned the device had to be unlocked; it is indeed is. Another firm offered me 108.00 but did not make good because it was a different model quoted, but they too offered me 65.00w/o any problem as to lock if so.
Sent phone to this co. A long time later they said since it was locked don't think this is so as they sent it back to me on (was not on when sent) so only offered 25.00. Declined. This is just their scam as so many other of these cos. Vincent, the rep, was unprofessional and rude when questioned acted more like a thug than a rep for a reputable firm. Said he just could not take the time to wait in the queue for Credo to unlock. As stated, have never been in a really long queue with Credo support and certainly no pre-condition up front for 65.00 to unlock.
Took inordinate amount of time to send back phone. Thought it would not be sent as I had heard horror stories. Then when asked why he simply did not live up to offer and wait in queue, after all that was his job. He asked if I was'high".
This is a rep who should not be working in the professional world and a firm not to do business with your gizmos.
No rep at this or other firms contacted mentioned the device had to be unlocked; it is indeed is. Another firm offered me 108.00 but did not make good because it was a different model quoted, but they too offered me 65.00w/o any problem as to lock if so.
Sent phone to this co. A long time later they said since it was locked don't think this is so as they sent it back to me on (was not on when sent) so only offered 25.00. Declined. This is just their scam as so many other of these cos. Vincent, the rep, was unprofessional and rude when questioned acted more like a thug than a rep for a reputable firm. Said he just could not take the time to wait in the queue for Credo to unlock. As stated, have never been in a really long queue with Credo support and certainly no pre-condition up front for 65.00 to unlock.
Took inordinate amount of time to send back phone. Thought it would not be sent as I had heard horror stories. Then when asked why he simply did not live up to offer and wait in queue, after all that was his job. He asked if I was'high".
This is a rep who should not be working in the professional world and a firm not to do business with your gizmos.
2 Updates & Rebuttals
Anthony decorators
Covina,California,
U.S.A.
Not the way it went down
#2Author of original report
Wed, April 27, 2011
The rep at no time asked me relative to account status and he Most Certainly Did State that he could not unlock the phone hence the offer of 65.00 went to 25.00. This was the ruse they used to lower offer. Whoever in the company wrote rebuttal that CDMA's cannot be unlocked and that is not a factor. Neither is the account. But they factored this in to my situation lowered the offer anyway. Not a fair or honest way to do business. Vincent was the rep who said he would not wait in a line queue for Credo to unlock phone. If this is not a factor, WHy The Lower Offer? Makes no sense to me. If not a factor, should not have been a big problem. 65.00 should have been sent and deal would have been done with no complaints.
Vincent wrote me several unprofessional and curt emails before I questioned him about the phone. It seemed their turnaround time as pretty long. If they had just honored the quote as I represented the phone correctly and did not use these excuses that the boss says aren't a factor, we wouldn't be here.
The last email sent to Vincent reflected this as the company I am dealing with now does not utilize these tactics to substantially lower offer and Vincent asked me if I was "High". Unprofessional company would advise against doing business with.
Lee Kyncl
Pembroke Pines,Florida,
United States of America
Who is Ripoff?
#3REBUTTAL Owner of company
Wed, April 27, 2011
We received Blackberry phone from this guy and we are unable to verified with Credo mobile if is any unpaid balance or if phone has not been stolen. We do not ask for any unlocking (impossible on CDMA phones).We revise our offer and new offer has been decline by customer. As it stays in our policies we ship unit back to our cost with all accessories and in the same condition.
Week later we received this email: Have not received my my blackberry back yet are you thieves too.
Reply back with proof of delivery and received other insult. In that point, our employee picks up a fight and writes back if he is high. He should not do it and I tell him this is unacceptable and I will not tolerate this again. I just do not understand why this guy posts this on Ripoffreport site. We do not rip off anything; we pay,for shipping and insurance both ways.
