Aaps
Fort Mohave,#2Consumer Comment
Thu, May 07, 2009
Today i was contacted by this same company. The first thing they said to me when i answered the the phone was "Hello I'm calling to get your lawyers information on your court case that's going in today." Of course I had no idea of what they're talking about and so the lady asked me if i'd like her to read some of the affidavit to me, I answered yes. She named off a listing of things I'm being reported for, one of them being check fraud and then she rattled off some bank account number and asked me if i'm familiar with that number. I asked her who it was that was supposedly suing me and she told me "cashnet.com", being very confused and very irritated for being accused of check fraud (knowing this is a VERY serious offense), I explained to her that i had never even heard of cashnet.com and therefor couldn't be getting sued by them. Once she heard that she went into a frenzy of an attitude and as her voice got louder and more condescending, I figured it was time to end the conversation by hanging up the phone. Once I got home, I researched cashnet.com, got their phone number and called them. As soon as i mentioned that i was "supposedly" being sued by them, they informed me that they get several calls a day by people saying the same thing and that i should Google reports on a scam about cashnetusa or cashnet500. So here I am telling you what's happened to me today and that if you're going into a public dispute against them, count me in ....Nobody accuses me of ANYTHING without proof.
Cnu Qa
Waukegan,#3UPDATE Employee
Fri, July 25, 2008
Dear Chris, my name is Ryan and I am the Customer Experience manager at CashNetUSA. We've earned our reputation as American's trusted specialty finance providers by working hard to ensure each and every customer complaint is addressed (even ones posted on web boards!). The situation described above goes against all our "customer comes first" ideals and we would be more than happy to investigate this matter for you in depth. Please contact one of our supervisors in customer service (open 24 hours a day, 7 days a week) at 888-801-9075 so we can help you resolve this matter. Thanks. CashNetUSA is American's leading online specialty finance company. CashNetUSA is a part of Cash America International, a publically traded institution helping hard working Americans since 1983.