- Report: #652468
Complaint Review: Castlerock Security - Arlington Heights Illinois
Reported By:
Nick -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Castlerock Security
2101 South Arlington Heights Rd. Arlington Heights, 60005 Illinois, United States of America
Phone:
817-258-4573
Web:
www.castlerocksecurity.com
Categories:
Business Rating:
(0)
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Castlerock Security refusal to cancel lawsuit fire deaths Arlington Heights, Illinois
Castlerock Security/SAI Sued in 4 Fire Deaths
Numerous allegations of bad faith regarding automatically renewing contracts (and a refusal to notify or cancel them) have been noted here. That alone should be reason enough to think twice before using or staying with Castlerock. Howerver it gets MUCH WORSE.
Castlerock Security of Arlington Heights, Illinois used to be called Security Associates International (SAI) until it was acquired by Castlerock in 2008. http://www.hoovers.com/company/Security_Associates_International_Inc/hjycyi-1.html
In 2007, SAI (which in NOW CASTLEROCK), was accused of IMPROPERLY RESPONDING to a California FIRE ALARM. 2 firefighter and the 2 residents DIED!!! Here is the COMPLETE REPORT from the local fire department spelling out Castlerock's misconduct. http://www.cccfpd.org/press/documents/MICHELE%20LODD%20REPORT%207.17.08.pdf
Here is a story about one of the firefighters widows who sued
Additionally, SAI and Castlerock Security have Better Business ratings of D- and F respectively.
Please keep these unpleasant facts in when deciding if you want to use Castlerock and feel free to pass these important facts around.
