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  • Report:  #1057674

Complaint Review: Cat's Meow - Internet Internet

Reported By:
heatherT - Naperville, Illinois,
Submitted:
Updated:

Cat's Meow
Internet, Internet, USA
Phone:
877-596-6383
Web:
https://www.getcatsmeow.com/default.aspx#order_form
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased the Cat's Meow through their official webpage.  In my order I specifically made sure that I selected "quantity 1" and clicked to process my order. The next page that pops up asked me if I wanted to accept the "buy one get one free offer" and I clicked "yes", again making sure that I had selected "quantity 1", after clicking "no" to decline the rest of the special offers, the order confirmation page pops up with NO FINAL REVIEW of my order so I could check that everything is correct.  The next page that popped up blew my mind... I WAS CHARGED FOR NOT ONE, BUT TWO SETS OF THE BUY ONE GET ONE FREE OFFER! My grand total was over $70. There is no way to completely correct this mistake through their, so called, customer service because I would still be charged with all the shipping costs.  I will have to call my bank and cancel the order this way. THEY DO THIS EVERY CUSTOMER!! there are tons of these things on Ebay for this reason.



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