Lynne
Ft Wayne,#2UPDATE EX-employee responds
Mon, May 18, 2009
I have had a few different providors and all have had the 30 day cancel policy in the contract. Also all the contracts have said once the term is up it will go to a month to month contract until cancelled. If you had a plan that was $x.00 when you signed up and at the end of your two years it was no longer available you would still get that price. Once you tell the company you want to cancel for any reason you still have 30 days to use the service if you want. That is your choice. Most people give the cancel notice and than do the switch within the 30 days. To port the phone number like you did mostly takes a bit and that gives you time to get everything set up. If you are billed correctly you should only be charged part of June. Your last bill should be for May 16th to June 5th. As for Verizon allowing you to use your old number. Really they did not have a choice. That is called porting and the Federal government put that in place for cell phones and home phones. You can move almost any phone number from one carrier to another.
Daniel
Fort Wayne,#3Consumer Comment
Sun, May 17, 2009
I would suggest reading the contract because their is a clause stating that THERE IS A 30-DAY WRITTEN NOTICE and that is part of the 30-Day Cancellation Process that you are charged for the final 30 days. So, if you were cancelling, you are responsible for the final 30 days of service. If you are out of contract, you are still being billed from Month to Month until either you decide to cancel or sign a new contract. IT IS NOT A SCAM (BECAUSE IT IS A CONTACT) and I would really suggest you watch the words that you are using because if Centennial finds out about this YOU COULD BE SUED FOR LIBEL AND SLANDER and some people at CENTENNIAL DO CARE ABOUT THE CUSTOMERS. AND GOING INTO BANKRUPTCY? AT&T is in the process of taking over Centennial.