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  • Report:  #1292127

Complaint Review: certified home services inc. - Jacksonville Florida

Reported By:
jepoy - jacksonville, Florida, USA
Submitted:
Updated:

certified home services inc.
9454 Phillips hwy.suite 9 Jacksonville, Florida, USA
Phone:
904-309-9515
Web:
chsi.build
Tell us has your experience with this business or person been good? What's this?

 these people will tell you that if you make 5 appointments a day you will make 700 to 1000 a week but it is a lie I have always been the top producer in every office I've ever worked in.that being said out of 100 appointments I had 2 sales and 4 demos.my best check was 320.00 you are not allowed to call Your customers back to confirm the demo's you will work from 11am to 7pm but you will be paid 29 hours.



3 Updates & Rebuttals

Dave Thomas

Jacksonville,
Florida,
USA
Reply To Anonymous Employee Post

#2UPDATE Employee

Thu, March 10, 2016

Dear Anonymous ex employee;

Yes I did respond to your first inaccurate post. As I thought it was not a paycheck issue or you would have called and it could have been reviewed for accuracy. I will address your next post as once again it is also inaccurate. Whomever your source is you should verify your information once again.  All payroll is verifed on a weekly basis, this includes hours, commisions and or bonues. Each employee signs for their paycheck and if there are any questions they are answered immediatley.

We pay employees commissions on projects that are due even after they leave the companies employment. Your comments are totally inaccurate and have no validity in them. If they were accurate you would have contacted us to go over your payroll. And I urge you to contact us if you honestly have an issue on your payroll. We can only verify facts not ghosts.

Also our top 3 producers in marketing are still employed with the company. As far as the company we have multiple offices and are expanding at the present time.

In closing once again if you have a valid complaint please contact us.

Sincerely

Dave Thomas

Human Resource Department


internal investigation

#3Author of original report

Wed, March 09, 2016

well it does look good that you responded but unfortunatly you are in on this fraud, I have done some investagating and located other ex employees they tell me you have been doing this for a long time and it is also the reason for the move from tampa.so I do appreciate your offer but I think an outside source should do the investigation.and by the way the dear ex employee was genius.


Dave Thomas

Jacksonville,
Florida,
USA
Information reported not accurate.

#4UPDATE Employee

Tue, March 08, 2016

Dear former employee;

I have read your complaint. I would be more than happy to go over your hours and or appointments as we have a CSR program that every appoinment is documented and you have a time card that documents your hours worked. If your complaint is real it will be corrected, if not then the facts shall speak for themselves.

Please contact our Jacksonville office at 904-309-9515 and we will verify your claims.

Sincerley;

Dave Thomas

Human Resource Department  

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