mazz
Milford,#2UPDATE Employee
Fri, March 22, 2013
I am writing this so the truth will be known about what really took place with the writer of this complaint.I do have inside info because I know the writer and was I know what really happened.I was one of the first people in Golden Circle to talk to the complainant just one day after he bought his Kirby.He was asking me questions about the product and the company and seeing as I have been around Kirby for 4 years he was interested in what I had to say.I was a sales rep for 2 years and after I was unable to go out to the field anymore due to health problems I was offered a job in the service center repairing Kirbys and care of the building maintenance.I am very knowledgeable about the industry and the writer wanted to know about the product and our franchise.I was totally honest with him and we talked for a long while.The next thing I knew he came to work for us and began training.Within 1 week I was told that he was going to be fast tracked to be a distributor trainee.Melick the writer asked A short time later if I thought he would succeed in Kirby.I told him if he worked hard and followed Charlie's lead he would be.It was not long before he was renting an office and opening up to sell the product.
This is where his problems began.Kevin was sent to help and he tried,but Melick wanted to do it his way and not the Kirby way.The only one he has to blame is himself.He was not taking care of customer complaints and not making sure his sales reps were able to work for Kirby.Due to the nature of our business,door to door sales,we can not hire convicted felons and put them in houses selling our product.It was up to him to make sure his employees were able to work for him not Kevin,even though Kevin was responsible to run back ground checks.If I had just invested all that money in a office I would make sure that all my bases were covered,wouldn't you????The corporate office in Ohio pulled his franchise # and Charlie and our regional director tried to stop that process but more complaints came in and the end results were him losing his franchise rights.
Melick and his father met with Charlie and the situation was out of Charlies hands.Charlie kept trying to help Melick but it all came to an end when Charlie found out by phone that Melick was doing things in his office at night with his employees that was not in the best interest of the company,like smoking pot and snorting cocaine,as well as trying to bed a female employee down.That is when Charlie decided he did not want to have Melick represent his company anymore,and cut all ties with him.Shortly after that Melick was arrested for DUI and then procession of pot.The only person Melick can blame for his lose is himself.Charlie did the right thing and so did corporate Kirby.Would you want Melick representing your company???I think not.
I know Charlie well and he runs an ethical company and helps hie people as much as he can.I kno from personal experience.All I can say is that Melicks story is just that,a story and he needs to take responsibility for his actions not blame someone else.He is in trouble with his dad and is trying to pass the blame onto some one else.He owes his dad alot of money because he was foolish,not because of any one else.