- Report: #703000
Complaint Review: Chase Bank - Internet
Reported By:
Cheated by Chase -
la mesa, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Chase Bank
8850 Navajo road 92119 Internet, United States of America
Phone:
619-465-3887
Web:
www.chase.com
Categories:
Business Rating:
(0)
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Chase Bank LOAN RIP OFF, Internet
DONT DO IT!! We were offered and excepted a rate reduction for our loan on a property in Texas. After agreeing to a rate reduction and a good faith offer we paid an application fee of $395.00 and a closing fee of about $450.00 after the the loan was approved. We signed all the closing docs with a Notary and had a date to start the new loan a month later. Then all hell broke loose. To make a long story short our loan officer and Chase bank in San Diego were not authorized to make loans for Texas properties. Our officer was still in training and didn't know he couldn't sell a Loan Mod for a Texas Property.
We did not look for this loan, they called us! They wanted to start all over again with a new higher rate that was not exceptable to us. We said that we weren't interested in a new rate and wanted a refund. They said they would not refund the App. fee and then charged us $175.00 for the for the Notary! WTF??? This is their fault and they want me to pay for their mistake!!!! We are going to be suing in small claims but this is a joke. They won't even return our calls. We have been a Chase customer with no late or missed payments for about 5 years. I will be looking to refi with someone else. Chase is a Rippoff... Dont say you haven't been warned!!!
We did not look for this loan, they called us! They wanted to start all over again with a new higher rate that was not exceptable to us. We said that we weren't interested in a new rate and wanted a refund. They said they would not refund the App. fee and then charged us $175.00 for the for the Notary! WTF??? This is their fault and they want me to pay for their mistake!!!! We are going to be suing in small claims but this is a joke. They won't even return our calls. We have been a Chase customer with no late or missed payments for about 5 years. I will be looking to refi with someone else. Chase is a Rippoff... Dont say you haven't been warned!!!
