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  • Report:  #1510453

Complaint Review: CheapoAir - New york city New York

Reported By:
eric - GREENSBORO, United States
Submitted:
Updated:

CheapoAir
Suite 500, 135 W 50th St, New York, New york city, 10020 New York, United States
Phone:
212-478-0335
Web:
https://www.cheapoair.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I will never use this company again. They get you enticed by having super-low fares. Then after 2.5 hours on the phone everything in order you are happy. Next they call back 30 minutes later when you are in the middle of other things and they "Just could not get the confirmation but there is another all set up, it will just be $200 more per ticket." So it's either eat the loss per flyer or do it all over again. So I say yes. They also promise to pay for 1 free bag per flyer for the trouble. They just need a verbal confirmation and all is taken care of.

PROBLEM!! No where in the what they send to you does it say free bag, no confirmed seats, nor insurance, nor the no fees for date adjustments. 

We called back asking "why does it say no free bag and the other amenities?" Response "oh it's all hear sir don't you worry all good."

Of course flight day there is no free bag, no free insurance, charged us extra for choosing seats. Support site is really hard to navigate. TONS of extra unexpected charges on credit card. 

All it all it cost just as much or more than any reputable site. 



1 Updates & Rebuttals

Irv

Florida,
United States
Learn Anything?

#2Consumer Comment

Fri, July 30, 2021

 Here’s the lesson: ALL of these third party reservation places are USELESS. They cater to the inexperienced traveler. They can’t do ANYTHING that YOU can do yourself. They are ALL, every last one, nothing more than schlock operations. Don’t ever, EVER, EVER use one for anything!

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