Bob
Albuquerque,#2Consumer Comment
Fri, March 03, 2006
I agree, she should have taken it where she bought it. Big BUT here, but she can take her vehicle to any authorized dealer she choses for service. Maybe keeping her informed as to what is taking so long may have reduced everyone's anxiety.
Diane
Westbury,#3REBUTTAL Owner of company
Fri, March 03, 2006
this customer did not pruchase vehicle at this dealership. It was purchased at Central Avenue Chrysler Jeep Where her brother works. We were asked as a favor to help this customer and the vehcile had major transmission problems that needed to be authorized through chrysler. The selling dealership or her brother should have loaned mrs perez a vehilce. After her brother called me personally I did get her a loaner vehicle as a courtesy to them. We have have made mobile visits to her home since at no charge to her. My main question is why didn't she bring it to the dealer she bought it from where her brother works???????
Marc
Makaha,#4Consumer Suggestion
Tue, January 24, 2006
Call 911 and report your car stolen, and that you know where it is being held. That will get you an answer really quickly.
Marc
Makaha,#5Consumer Suggestion
Tue, January 24, 2006
Call 911 and report your car stolen, and that you know where it is being held. That will get you an answer really quickly.
Marc
Makaha,#6Consumer Suggestion
Tue, January 24, 2006
Call 911 and report your car stolen, and that you know where it is being held. That will get you an answer really quickly.