- Report: #127592
Complaint Review: Cingular Customer Service - Studio City California
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Author Not Confirmed
Why?
Cingular Customer Service
Cingular.com Studio City, 91604 California, U.S.A.
Phone:
800-customerservice
Web:
N/A
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Business Rating:
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Cingular Customer Service Ripoff Closing my account as I was making payments since it went from $ 60 to180, 360 etc Studio City Service Center 800 Phone California
I went into to the Cingular Service Center to pay $200 on bill on current charges of $318 on the bill. I don't have the onther $118 at the moment, however I can not acces my account from the pay machine because they have closed the account and sent it to a collection agency. The last payment I made on my account was after Thanskgiving 2004 of $60 bringing the balance to $318. Mind You the my Phone Service was not active from about the !5 of November 2004. I have never let my bil get this hihg however I have made a $60 obligation( A payment toward it) And Saturdy January 15th was the first day I had any money to pay towards $200 and the Customer Service Represntative Told me I had incurred more charges on my in active phone account and it had to be paid in full as the account was sent to a collection agency. I have had the accoucnt for 1 year today Opend January 2004. I have not had a bad patmeny history with my Cingular .
I made an attempt to pay $ 200 on $318 and the Bill had gone up to $427 as of the 14 Of Saturday 2005 only one year in to having the account ! I'll pay but not if I'm incurring charges on an inactive phone that I can only cover a generous portion but the whole Bill !
Kenny
Studio City, California
U.S.A.
I made an attempt to pay $ 200 on $318 and the Bill had gone up to $427 as of the 14 Of Saturday 2005 only one year in to having the account ! I'll pay but not if I'm incurring charges on an inactive phone that I can only cover a generous portion but the whole Bill !
Kenny
Studio City, California
U.S.A.
