• Report:  #838

Complaint Review: Circuit City - Vestal New York

Reported By:
- greene, ny,

Circuit City
Vestal Parkway Vestal, 13850 New York, U.S.A.
Tell us has your experience with this business or person been good? What's this?
We ordered a refrigerator, Frigidaire, from the store. The

refrigerator was boxed upon delivery. Upon removal of the

refrigertor, a dent of noticable size was discovered. The

understanding was we could have it returned or, contact the store and discuss a discount for the damaged item. We then noticed the strip the handle is on, was loose, due to breakage in the connecting piece. The store stated we could have $25.00 off the price of the appliance.

The next day, we found water that had dripped from the freezer into the refrigerator area. At this time, it appears the store is going to supply us with another refrigerator. Also, we did not receive our rebate with the duplicate sales slip which was needed to get the delivery cost back, which was advertised as free.

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