- Report: #276195
Complaint Review: Circuit City - Wayne New Jersey
-
Author Confirmed
Why?
Circuit City
519 US Highway 46 Wayne, 07470 New Jersey, U.S.A.
Phone:
973-890-5850
Web:
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Circuit City Missing Parts and headquarter response Wayne New Jersey
I have purchased a NEW Canon EOS 40D 10.1-Megapixel Digital SLR Camera Kit with 28-135mm Lens at the Circuit City store in Wayne NJ Store on 9/24/07.
Ticket Number 369503125028. It's a New box, the box was marked EF28-135 IS USM Kit 03695 03125028 005 273043 9/24/07 11:15
I never opened the box in the store and took it as is because I was traveling abroad the next day and wanted to keep it in the original packing for safety and protection. The camera was with me at all times and I carried it on the airplane. I am overseas now and just opened the box. I am Missing a few items from the kit.
I am Missing:
The lens 28-135mm.
The Wide Strap.
The Battery.
The Battery charger.
Now that I am looking at the box, It was not sealed with the Clear sticker but it had 3 orange stickers sealing the box, the labels say 15% restocking fee.
Now I am on Vacation and have no use of the camera and will have to purchase a camera locally just to have some pictures
I will be back in the US Oct-10
Your immediate response will be appreciated
Haim P***
I E-mailed Circuit City 3 times with a copy of the receipt
24 hours later:
No reply to my Email, not even an auto response.
I talked to the Store and The Camera department manager told me to call headquarter. I talked to headquarter and they told me to go back to the store.I have been told by headquarter that Michael is the Wayne Store Manager.
I called the store and they told me that there is no manager by that name and the Manager is not in.
I would have been back in the Store within 1 hour had I known that 30% of the value would be missing
Haimk
Glen Rock, New Jersey
U.S.A.
Ticket Number 369503125028. It's a New box, the box was marked EF28-135 IS USM Kit 03695 03125028 005 273043 9/24/07 11:15
I never opened the box in the store and took it as is because I was traveling abroad the next day and wanted to keep it in the original packing for safety and protection. The camera was with me at all times and I carried it on the airplane. I am overseas now and just opened the box. I am Missing a few items from the kit.
I am Missing:
The lens 28-135mm.
The Wide Strap.
The Battery.
The Battery charger.
Now that I am looking at the box, It was not sealed with the Clear sticker but it had 3 orange stickers sealing the box, the labels say 15% restocking fee.
Now I am on Vacation and have no use of the camera and will have to purchase a camera locally just to have some pictures
I will be back in the US Oct-10
Your immediate response will be appreciated
Haim P***
I E-mailed Circuit City 3 times with a copy of the receipt
24 hours later:
No reply to my Email, not even an auto response.
I talked to the Store and The Camera department manager told me to call headquarter. I talked to headquarter and they told me to go back to the store.I have been told by headquarter that Michael is the Wayne Store Manager.
I called the store and they told me that there is no manager by that name and the Manager is not in.
I would have been back in the Store within 1 hour had I known that 30% of the value would be missing
Haimk
Glen Rock, New Jersey
U.S.A.
