- Report: #86990
Complaint Review: Citi financial - Stow Ohio
-
Author Confirmed
Why?
Citi financial
4320 Kent Road Unit 3 Stow, Ohio 44224 Stow, 44224 Ohio, U.S.A.
Phone:
330-688-3989
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Citifinancial - Associates - Avco ripoff - offered help but gave nothing but lies and deceit Stow Ohio
We had several loans through citifinancial through the years first starting with Avco, then The ASSociates and last but not least Citifinancial. We dealt with Lisa Ferri all times, at the time she seemed like a very nice person, but tell her you have to file for bankrupcy and did that change. We didn't have the current loan for very long and my husbands job fell on hard times and ended up going bankrupt, which in turn sent us down that path.
Well per my lawyer I notified everyone including Lisa at Citifinacial but that didn't stop the phone calls and nasty messages. Lisa knew we were at our wits end and gave us call one day telling us that they could offer a bit of relief. We ask what that was and she said if we came in and signed a few papers that they could give us a month off and our payments would be $15.00 less a month, which under pressure this sounded like a blessing.
Sure it was, they managed to sign a different loan number making like we signed for a new loan after the bankrupcy was filed, which makes no sense since we did not benift from this new loan, we did not receive any monies, no bills were paid, they even said we called them. I wrote to the BBB and some guy we never dealt with called me a liar, he said we got the loan after the bankrupcy when in fact we already had the loan they just changed the loan number to make like we got a different loan. We thought we were going to lose our home but were told we could save it with a chapter 13, so last June or July we file chapter 13, all were notified and Citifinacial never came forward, we were told by our lawyer that they would not get their money anyway since it is unsecured.
It has been almost 1 year since filing and on 4-2-04 I received a letter from the courts telling us we now have to pay them their money? Our lawyer said not to sweat this and it won't happen but d**n how can you not sweat it. These people are nothing but Predatory lenders and how they get away with this is unbelievable!! We need to get this stopped. Now I will probably lose my house and they will still get NOTHING!!! We just wanted everyone to know what kind of people they are and to please stay away from them!!!
Thank You
Cheryl
Stow, Ohio
U.S.A.
Well per my lawyer I notified everyone including Lisa at Citifinacial but that didn't stop the phone calls and nasty messages. Lisa knew we were at our wits end and gave us call one day telling us that they could offer a bit of relief. We ask what that was and she said if we came in and signed a few papers that they could give us a month off and our payments would be $15.00 less a month, which under pressure this sounded like a blessing.
Sure it was, they managed to sign a different loan number making like we signed for a new loan after the bankrupcy was filed, which makes no sense since we did not benift from this new loan, we did not receive any monies, no bills were paid, they even said we called them. I wrote to the BBB and some guy we never dealt with called me a liar, he said we got the loan after the bankrupcy when in fact we already had the loan they just changed the loan number to make like we got a different loan. We thought we were going to lose our home but were told we could save it with a chapter 13, so last June or July we file chapter 13, all were notified and Citifinacial never came forward, we were told by our lawyer that they would not get their money anyway since it is unsecured.
It has been almost 1 year since filing and on 4-2-04 I received a letter from the courts telling us we now have to pay them their money? Our lawyer said not to sweat this and it won't happen but d**n how can you not sweat it. These people are nothing but Predatory lenders and how they get away with this is unbelievable!! We need to get this stopped. Now I will probably lose my house and they will still get NOTHING!!! We just wanted everyone to know what kind of people they are and to please stay away from them!!!
Thank You
Cheryl
Stow, Ohio
U.S.A.
6 Updates & Rebuttals
Susan
Carbon,Indiana,
U.S.A.
In the middle of a two year saga
#2Consumer Comment
Wed, June 23, 2004
FINALLY! Someone else who is going through the same stuff with this rip-off company! The problem started when I had some health problems, and got behind a month on the mortgage with citifinancial. From that point on the story only gets crazier. We have not received a statement from citifinancial since august of 2002, ever since that date we have tried in vain to get a number, been told that we have no mortgage (thats right, no mortgage loan with them), been foreclosed on (no date for court, but they got a judgement) been called a liar (that really hurt, ha ha) had no less than 5 different places to mail a payment to (all returned, since there is not a mortgage!) and now we are receiving letters with a totally different account number and getting calls from them, wanting to "work things out". Yeah, thats gonna happen. Our lawyer got so frustrated because he believed them and not us, (should i say former lawyer!) But in his place maybe this story does sound crazy! I am probably not going to save the house, but I am not gonna go quietly into the night either. I also intend to file a report with this great website, it is time that consumers are given rights and not so much grief that is undeserved!
David
Oklahoma City,Oklahoma,
U.S.A.
You got THAT right!
#3Consumer Comment
Wed, June 09, 2004
See the report I made on Citifinancial, entered on June 9, 2004. These people are CRIMINALS! Why doesn't the Government step in and stop these fiends from raping the public!?
Missy
Springfield,Illinois,
U.S.A.
We have the same problems
#4Consumer Comment
Sat, April 10, 2004
My husband and I entered into a forebearance agreement with the citifinancial sharks one year ago. (Please bear in mind my husband was laid off from his state job due to budget cuts a year and a half ago and has not been able to find a job to this date) Our payments were made every month on time (due on the 30th). In February we contacted our forebearance specialist, Isabella R. because there is no "30th" in February and we asked if we could pay our payment on March 1. She replied that would not be a problem. We sent our payment via western union and called her that day with the control number. They ACCEPTED the payment. We sent our March payment via western union March 27. We received a letter April 2 that we were to go to western union and pick up our money because citifinancial refused payment. We tried in vain to get through to our forebearance specialist Isabella R. or her collegue Conrad F. but we always got their voice mail and they did not return our numerous calls. Fearing forclosure proceedings we contacted an attorney about chapter 13. We then of course, had to leave voice mails for the 2 citifincial representatives regarding our chapter 13 filing number and our attorney's name and telephone number. We continue to receive correspondence from them via mail stating "they want to work with us to save our home" of course that is BS because they won't even return our calls. They appear to be ignoring the fact that we have an attorney. I have had it trying to deal with citifinancial mortgage. I don't understand how they can deny a full, timely payment to proceed with foreclosure. I don't understand how they can ignore the fact that we now have an attorney and contact us rather than him. DO NOT DO BUSINESS WITH CITIFINACIAL MORTGAGE, THEY WILL RIP YOU OFF! THEY DON'T WANT YOUR MONEY, THEY WANT YOUR HOME!
Missy
Springfield,Illinois,
U.S.A.
We have the same problems
#5Consumer Comment
Sat, April 10, 2004
My husband and I entered into a forebearance agreement with the citifinancial sharks one year ago. (Please bear in mind my husband was laid off from his state job due to budget cuts a year and a half ago and has not been able to find a job to this date) Our payments were made every month on time (due on the 30th). In February we contacted our forebearance specialist, Isabella R. because there is no "30th" in February and we asked if we could pay our payment on March 1. She replied that would not be a problem. We sent our payment via western union and called her that day with the control number. They ACCEPTED the payment. We sent our March payment via western union March 27. We received a letter April 2 that we were to go to western union and pick up our money because citifinancial refused payment. We tried in vain to get through to our forebearance specialist Isabella R. or her collegue Conrad F. but we always got their voice mail and they did not return our numerous calls. Fearing forclosure proceedings we contacted an attorney about chapter 13. We then of course, had to leave voice mails for the 2 citifincial representatives regarding our chapter 13 filing number and our attorney's name and telephone number. We continue to receive correspondence from them via mail stating "they want to work with us to save our home" of course that is BS because they won't even return our calls. They appear to be ignoring the fact that we have an attorney. I have had it trying to deal with citifinancial mortgage. I don't understand how they can deny a full, timely payment to proceed with foreclosure. I don't understand how they can ignore the fact that we now have an attorney and contact us rather than him. DO NOT DO BUSINESS WITH CITIFINACIAL MORTGAGE, THEY WILL RIP YOU OFF! THEY DON'T WANT YOUR MONEY, THEY WANT YOUR HOME!
Missy
Springfield,Illinois,
U.S.A.
We have the same problems
#6Consumer Comment
Sat, April 10, 2004
My husband and I entered into a forebearance agreement with the citifinancial sharks one year ago. (Please bear in mind my husband was laid off from his state job due to budget cuts a year and a half ago and has not been able to find a job to this date) Our payments were made every month on time (due on the 30th). In February we contacted our forebearance specialist, Isabella R. because there is no "30th" in February and we asked if we could pay our payment on March 1. She replied that would not be a problem. We sent our payment via western union and called her that day with the control number. They ACCEPTED the payment. We sent our March payment via western union March 27. We received a letter April 2 that we were to go to western union and pick up our money because citifinancial refused payment. We tried in vain to get through to our forebearance specialist Isabella R. or her collegue Conrad F. but we always got their voice mail and they did not return our numerous calls. Fearing forclosure proceedings we contacted an attorney about chapter 13. We then of course, had to leave voice mails for the 2 citifincial representatives regarding our chapter 13 filing number and our attorney's name and telephone number. We continue to receive correspondence from them via mail stating "they want to work with us to save our home" of course that is BS because they won't even return our calls. They appear to be ignoring the fact that we have an attorney. I have had it trying to deal with citifinancial mortgage. I don't understand how they can deny a full, timely payment to proceed with foreclosure. I don't understand how they can ignore the fact that we now have an attorney and contact us rather than him. DO NOT DO BUSINESS WITH CITIFINACIAL MORTGAGE, THEY WILL RIP YOU OFF! THEY DON'T WANT YOUR MONEY, THEY WANT YOUR HOME!
Missy
Springfield,Illinois,
U.S.A.
We have the same problems
#7Consumer Comment
Sat, April 10, 2004
My husband and I entered into a forebearance agreement with the citifinancial sharks one year ago. (Please bear in mind my husband was laid off from his state job due to budget cuts a year and a half ago and has not been able to find a job to this date) Our payments were made every month on time (due on the 30th). In February we contacted our forebearance specialist, Isabella R. because there is no "30th" in February and we asked if we could pay our payment on March 1. She replied that would not be a problem. We sent our payment via western union and called her that day with the control number. They ACCEPTED the payment. We sent our March payment via western union March 27. We received a letter April 2 that we were to go to western union and pick up our money because citifinancial refused payment. We tried in vain to get through to our forebearance specialist Isabella R. or her collegue Conrad F. but we always got their voice mail and they did not return our numerous calls. Fearing forclosure proceedings we contacted an attorney about chapter 13. We then of course, had to leave voice mails for the 2 citifincial representatives regarding our chapter 13 filing number and our attorney's name and telephone number. We continue to receive correspondence from them via mail stating "they want to work with us to save our home" of course that is BS because they won't even return our calls. They appear to be ignoring the fact that we have an attorney. I have had it trying to deal with citifinancial mortgage. I don't understand how they can deny a full, timely payment to proceed with foreclosure. I don't understand how they can ignore the fact that we now have an attorney and contact us rather than him. DO NOT DO BUSINESS WITH CITIFINACIAL MORTGAGE, THEY WILL RIP YOU OFF! THEY DON'T WANT YOUR MONEY, THEY WANT YOUR HOME!
