;
  • Report:  #1194400

Complaint Review: City Travel Brokers - Dania Beach Florida

Reported By:
David - Tacoma, Washington,
Submitted:
Updated:

City Travel Brokers
398 E. Dania Beach Ste 123 Dania Beach, 33004 Florida, USA
Phone:
855-578-8915
Web:
www.citytravelbrokers.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We signed up in Washington and are out nearly $6,400. The membership website does not allow any bookings online. All bookings must be placed via email or by phone to numbers that are NEVER answered even when called M-F, 9-5 EST which is their ONLY hours of operation. They will return a call after about 20 messages have been left for the same request. They claim they use resort accommodations yet provided us with 1-2 star hotel recommendations at 4 star prices via email when we attempted to use their services. The company has a BBB rating of D, see listing for South Carolina where they are located regardless of where they say they are from, ours claimed to be a local company and discovered they are not licensed in the state of Washington. 

They did provide FREE pieces of paper to claim promised airfare and hotel accommodations for listening to their presentation. Just send $50 per person per promotion to an "F" BBB rated 3rd party company to claim these free promotions and be sure to list 3 preferred travel dates within 90 days of each other but no sooner than 30 days. Promotions limited to $400 per person maximum. The print on the post card promotion requirements was so small that once scanned and printed to legible size it took up 3 full pages.

Now I pass on to others. Travel + Wholesale = SCAM. Travel + Membership = SCAM. City Travel Brokers & Member Services Group Cannot fulfill promises. Compare these websites www.costulesstravel.com and www.citytravelbrokers.com remember to scroll down past the banner.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//