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  • Report:  #1400773

Complaint Review: clair skin for you - Internet

Reported By:
smarter now - Phoenix, Arizona, USA
Submitted:
Updated:

clair skin for you
Internet, USA
Phone:
lots of 844 nbrs no answe
Web:
ClairSkin
Categories:
Tell us has your experience with this business or person been good? What's this?

Saw that it was associated with Shark Tank and Lori Greiner.  That was a plus to me, must be legit.  Then saw mega celebs like Oprah endorsing it.  Another plus.  Why would anyone like Oprah permit herself to be associated with something smarmy and deceptive?

I read the print, all of it. Looked very closely to find any mention of "subscription" or anything that indicates I was signing up for any continued purchases.   Ordered two samples and my card was debited on 4 September.  One was 5.99 and one was 4.95.  No problem.

Used the product a few times, nothing special really.

Received an email on the 16th of September from "customer support" with "contact information" in case I had any "questions".   If you look at their website the only way to "contact" them is by ordering from them.

No doubt that is well orchestrated planned and they send you contact info 24 hours or so before you have to cancel "the order you agreed to".  But no indication why they sent the email.

Last night two debits of approximately $90 showed up on my card from PRAGMAFITNESS and PRDHEALTH*SABLEFITNESS.

In researching this morning I find a website that points out they do not have the terms and conditions on anything you see when you order your inexpensive samples (like I did) or free samples (like others have).  The sign up form does not have a link to the terms and conditions.

I have now cancelled my card, formally complained to my credit union and sent the response to the "support" team telling them to give me my money back.  We will see.  As I told them, I will not stop communicating in as many forums or avenues available about what a deceptive scam this is.

Shame on Lori Greiner and maybe those celebs don't know their images and "comments" are being used.  But if so, shame on them, too.

There are so many "names" and 844 phone numbers that it isn't really possible to pin the company down really.  The entities that charged my card are one thing, the product names on the products I got are not the same as the products on the website that links to the "customer support" email I got.  

Smoke and mirrors, hiding behind confusing names and phone numers that are NEVER answered!  And lots of 844 numbers at that.  

I think they want to wear you down with the frustration and their defensive mechanism is you don't know where they are really, who they are really, etc.

But this is the first review I will do and I will continue till I run out of avenues to communicate to STAY AWAY!!!!!!!!!

 

 

 

 

 

 

 

 



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